PaymentSense Reviews - www.paymentsense.co.uk

★★☆☆☆
2.3 / 5
33% of users recommend this
  • Ease Of Site Navigation

  • Quality of Content

  • Value For Money

Description (provided by business)

Paymentsense enables over 30,000 small and medium-sized businesses to process over £3 billion worth of credit and debit card payments every year. From the latest chip & PIN machines to e-commerce payment services, Paymentsense helps the country’s local businesses to take payments in store, online, over the phone and on the move. Since it was founded, Paymentsense has been signing up more new customers every year than most of the large banks. This success is down to our commitment to providing every customer with the following: Quick set up, Lowest card rates & 24/7 customer support. Our dedication to our customers has helped us become one of the UK and Europe’s leading card payment providers. The company was recently named as Europe’s 19th fastest-growing digital business at the Media Momentum Awards 2014 and is ranked as the 7th fastest-growing business on The Sunday Times Tech Track 100.
? Ask our helpful community of experts about this product or company
PaymentSense - www.paymentsense.co.uk - Ask a question now

Media Gallery for PaymentSense - www.paymentsense.co.uk

PaymentSense - www.paymentsense.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“ Abused over the phone!!”

Written on: 17/12/2014 by Omair1234 (1 review written)

Visit www.paymentsense.co.uk

I signed up with payment sense with a guy called Mo Khalid at the time Mo quoted me £24.99 on a 12 month contract then i found out that there's further fee's involved with a company called first data Merchant solutions. I had not heard of FDMS as Mo did not mention them. So i asked it and went on with the agreement thinking may be i miss heard good old Mo khalid. I sold my business in September 2014 thinking it will be easy cancelling this agreement i was quoted a whooping £740 by Payment… Read Full Review

Report this review
★☆☆☆☆

“Do not make the same mistake!”

Written on: 04/12/2014 by Tyreex246 (1 review written)

Visit www.paymentsense.co.uk

AVOID, AVOID, AVOID, Intense pressure selling, full of lies, signed up to a 18 month contract, free to leave after that, actually a 60 month contract, lots of extra fees that are hidden until the bills appear. Representatives only tell you what you want to hear or just make it up... Wish we had read these reviews before! Do not use Payment sense / First Data, you will regret it!… Read Full Review

Report this review
★☆☆☆☆

“Misleading information and aggressive sales tactics”

Written on: 18/11/2014

Visit www.paymentsense.co.uk

I needed a mobile card machine to use abroad in mainland Europe and was advised by the Paymentsense rep that the machine he recommended could be used anywhere as long as there was a phone signal available. He also advised that the minimum contract was 18 months. Having purchased the machine on the advice of the rep I then discovered that it could not be used outside the UK. I decided to check some of the other information I had been given by Paymentsense only to discover that my contract was… Read Full Review

Report this review
★★☆☆☆

“Payment Sense Good but. First Data not so....”

Written on: 17/10/2014 by DavidAwty (1 review written)

Visit www.paymentsense.co.uk

We entered into a contract with Payment Sense in February to handle credit and debit card payments for our new hairdressing business. Our initial enquiry and sigh up was handled particularly well and we started to process customer payments with few problems. However the charges and payments to our bank account are handled by First Data and that in our case is where the problems started and still continue! A direct debit was inadvertently cancelled by our bank and led to an extra £50 was… Read Full Review

Report this review
★★★★★

“simple, effective, quick”

Written on: 24/09/2014 by Kolbyj448 (1 review written)

Visit www.paymentsense.co.uk

I've found the system easy to use, easily set up and very beneficial to our business. No problems as of yet… Read Full Review

Report this review
★★★★★

“professional and excellent service”

Written on: 16/09/2014 by zaWeeks71 (1 review written)

Visit www.paymentsense.co.uk

Very professional and excellent service i'm very fast application process is been delivered one the time and excellent job I staff member. Rate from my experience Excellent. Grove Bespoke Interiores… Read Full Review

Report this review
★★★★★

“Professional, efficient, informative”

Written on: 08/09/2014 by Nevaehh358 (1 review written)

Visit www.paymentsense.co.uk

From the first point of contact our enquiry was dealt with professionally, our sales contact was fantastic and the on going service is excellent… Read Full Review

Report this review
★☆☆☆☆

“Total Cheating Liars!!!!!!!!!”

Written on: 28/08/2014 by HoppingMad3 (1 review written)

Visit www.paymentsense.co.uk

One star is too good for this company, they are nothing but cheats and liars. Earlier this year i filled in an online form to look at prices for a mobile card terminal and was bombarded with phone calls and emails from a whole host of companies one of which was Payment Sense. The salesman was nothing less than ruthless in pursuit and depite having doubts I decided to give them a try. I was assured that the only charges would be a small monthly rental plus very low transaction charges HA!!!… Read Full Review

Photogent's Response to HoppingMad3's Review

Written on: 16/09/2014

Hi.Was approached by this company recently. Where are you based? any further progress?

Reply to this comment

Hoppingmad3's reply to Photogent's Comment

Written on: 17/09/2014

Hi, I'm on the Isle of Lewis. No progress even thought i've told them I've gone to the Scottish Law Society but they won't be able to take any more money becuase I cancelled both direct debits, I'll have to wait and see if they do anything about that or if they cut their losses and leave me alone. I had a couple of messages left by them asking me to phone them but when you do either the person that left the message is not available or there is no reply.

Reply to this comment
Report this review Read 2 Comments
★☆☆☆☆

“BEWARE !!!!”

Written on: 09/08/2014 by Butler324 (1 review written)

Visit www.paymentsense.co.uk

I could not and would not recommend this company. please be aware everything is ok until you want to end the contract you must give 3 months notice and be warned you need to make sure you have copies of the cancellation emails and please make sure you get a delivery confirmation of the cancellation email because even if they have on there system that you wanted to cancel they still invoice you after the 3 months saying they never had confirmation of the cancellation which is what happened to me… Read Full Review

Report this review
★★★★★

“Excellent communication skills”

Written on: 07/08/2014 by Cantrell367 (1 review written)

Visit www.paymentsense.co.uk

She did a great job of keeping us informed almost daily of where we were at during the application process. She was extremely personable, polite and responsive throughout… Read Full Review

Report this review
★★★★★

“helpful, knowledgable, friendly”

Written on: 06/08/2014 by Kimberlyp1958 (1 review written)

Visit www.paymentsense.co.uk

my experience so far with Payment Sense has been very easy with helpful sales person Nwe and excellent guidance from customer support… Read Full Review

Report this review
★★★★★

“Excellent Professional Service”

Written on: 05/08/2014 by Ogden134 (1 review written)

Visit www.paymentsense.co.uk

Paymentsense exceeding my expectation with the level of service, communication skills and professionalism on dealing with our application. I highly recommend them to any business who needs a payment solution… Read Full Review

Report this review
★★★★★

“Excellent Professional Service”

Written on: 04/08/2014 by 374Sanders (1 review written)

Visit www.paymentsense.co.uk

Paymentsense exceeding my expectation with the level of service, communication skills and professionalism on dealing with our application. I highly recommend them to any business who needs a payment solution… Read Full Review

Report this review
★★★★★

“Professional and Excellent Service”

Written on: 04/08/2014 by Tiannav360 (1 review written)

Visit www.paymentsense.co.uk

Very professional and excellent service i'm very fast application process is been delivered one the time and excellent job I staff member. Rate from my experience Excellent. Grove Bespoke Interiores… Read Full Review

Report this review
★★★★★

“Excellent service, support.”

Written on: 28/07/2014 by KristenHarding (1 review written)

Visit www.paymentsense.co.uk

Whole process made easy, being guided through it by Mervin who was very patient and informed . Whole process amazingly quick, really important for a small business starting up. Cost effective and exactly what a small business needs with 24/7 support available. Your service is clearly way ahead of rivals. Would recommend this service to any other small business or anyone who needs this facility… Read Full Review

Report this review
★☆☆☆☆

“Beware”

Written on: 15/07/2014 by Mattie238 (1 review written)

Visit www.paymentsense.co.uk

If I could give no star rating I would please PLEASE don't be another victim of this awful company the sales people can not have a concience they do not tell you about all the charges I wish I had never heard of them I should think they are the only ones who post on trust pilot. Run a mile !!! Customer service is rubbish to… Read Full Review

Report this review
★★★★★

“Friendly, courteous and supportive”

Written on: 02/07/2014 by Kaitlynnx184 (1 review written)

Visit www.paymentsense.co.uk

I will definitely be putting people in touch with the advisor… Read Full Review

Report this review
★★★★★

“All good stuff”

Written on: 01/07/2014 by Natalia278 (1 review written)

Visit www.paymentsense.co.uk

My query was answered quickly and efficiently in a very customer friendly pleasant way… Read Full Review

Report this review
★★★★★

“helpful understanding and clear”

Written on: 30/06/2014 by Jorgensen128 (1 review written)

Visit www.paymentsense.co.uk

Your representative was clear and precise with the service we requested. Extremely pleased with how quickly the application took, start to finish. Massively helped our business move forward. Thank you… Read Full Review

Report this review
★★★★★

“best by far”

Written on: 30/06/2014 by Angelina499 (1 review written)

Visit www.paymentsense.co.uk

For those natives of and migrants to the services to support businesses-this should be and will be your first and last stop… Read Full Review

Report this review
overview
www.paymentsense.co.uk