PaymentSense Reviews - www.paymentsense.co.uk

★★★☆☆
2.9 / 5
87
47% of users recommend this
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Description (provided by business)

Paymentsense enables over 30,000 small and medium-sized businesses to process over £3 billion worth of credit and debit card payments every year. From the latest chip & PIN machines to e-commerce payment services, Paymentsense helps the country’s local businesses to take payments in store, online, over the phone and on the move. Since it was founded, Paymentsense has been signing up more new customers every year than most of the large banks. This success is down to our commitment to providing every customer with the following: Quick set up, Lowest card rates & 24/7 customer support. Our dedication to our customers has helped us become one of the UK and Europe’s leading card payment providers. The company was recently named as Europe’s 19th fastest-growing digital business at the Media Momentum Awards 2014 and is ranked as the 7th fastest-growing business on The Sunday Times Tech Track 100.
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Latest Reviews

★★★★★

“good service”

Written on: 21/04/2015 by Hubbardgl382 (1 review written)

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Have had a good liaison with payment sense in changing over… Read Full Review

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★★★★★

“very helpful”

Written on: 09/04/2015 by Yatesxf87 (1 review written)

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Nothing was too much trouble when setting up my new account. Easy to deal with and very pleased so far… Read Full Review

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★★★★★

“Perfect help and understanding”

Written on: 13/03/2015 by Hudsonvm311 (1 review written)

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I found Payment Sense on the web. I was looking for a card machine for my event business. The personal service from the agent on the phone was great and she understood time is money and dealt with my application quickly. I would recommend them to anybody… Read Full Review

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★★★★★

“Friendly Prompt knowledgeable service”

Written on: 12/03/2015 by Wooteneo297 (1 review written)

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the person I dealt with is all you could want for Customer Service. She is knowledgeable..Friendly. .Prompt in her reply..very pleasant to do business with her… Read Full Review

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★☆☆☆☆

“finally got shut of the bullys”

Written on: 11/03/2015 by garydavies2304 (2 reviews written)

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been with them for years , all i can say bullys worse customer service ever,took money out my account took month to repay,threating letters . service charges made up. yearly charge for a charge they allreadsy charge for? wanted 450 quid for a terminal they switched off lol. today fianally got the return bag for there terminal thank god this is over with after a long 7 months worth of non comuniction on there behalf. still no refund of the 150 quid for a change of legallity which they did not do… Read Full Review

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★★★★★

“Excellent”

Written on: 09/03/2015 by CatherineChurch74 (1 review written)

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Thank you for helping us chose this machine, nice and compact easy to install!! All in all an excellent machine. And excellent service… Read Full Review

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★★★★★

“So glad I went to payment sense”

Written on: 03/03/2015 by 39Willis (1 review written)

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Having just set up in business for the first time I was delighted to find payment sense definitely the best deal on the market. Other merchant services cannot match their deals. Would recommend them to every new business… Read Full Review

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★★★★★

“Amazing Experience once again”

Written on: 02/03/2015 by Belen1980 (1 review written)

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This is my second account with Payment sense and they have not let me down. The service is swift, very professional, rates are great and will recommend it highly to anyone… Read Full Review

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★★★★★

“Shamazing”

Written on: 25/02/2015 by JavonRussoItalian311 (1 review written)

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Very informative, thorough and friendly service. Quick set up and fantastic price. Would definitely recommend to anyone who needs a card payment system… Read Full Review

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★★★★★

“Tremendous service - would definitely recommend this...”

Written on: 23/02/2015 by 316Sandoval (1 review written)

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The service from this company was truly outstanding. Can't believe how fast we were up and running - 3 days from initial contact!! I dealt with a chap who was extremely helpful and talked me through the whole process. Amazing - pleasure to do business with… Read Full Review

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★☆☆☆☆

“cheated”

Written on: 20/02/2015 by Matilda189 (1 review written)

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my sales man told me that i would pay 18euro monthly plus .15 cent per transaction with 1.25 percent for credit cards.I find that I have to pay 2.25 percent on all non irish visa debit cards whether in Euro or sterling.Then there is something called bolt ons plus back office plus God knows what else which actually cost more than the rental.I have sent numerous emails to no avail,also their sales man seems to have disappeared.All Cheating Scumbags… Read Full Review

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★★★★★

“excellent service.”

Written on: 18/02/2015 by JacobyMacKinnon1950 (1 review written)

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I got contacted very promptly after leaving details. Got a very clear explanation. Simple and clear app process. Easy installation. Very professional customer service brilliant all around. I would recommend paymentsense to everyone. Thank you… Read Full Review

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★★★★★

“Fantastic and Reliable Service from Abraham”

Written on: 16/02/2015 by Kenten44 (1 review written)

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Abraham's approach was very friendly and reliable. Right from start to finish, he was polite, highly skilled and he did not put me under pressure. I have had the same provider for over 5 years and always thought I had the best deal. Quite surprised about the savings, quick approval and set-up. Abraham kept to his promise by installing the new terminal on the same day I received it. He is always there to support me and never fails to return my call. This is by far the best customer service I… Read Full Review

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★★★★★

“The best credit card service that I have ever experienced”

Written on: 11/02/2015 by Dwyerhy431 (1 review written)

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The man I dealt with and his friendly yet professional support was the only reason that I decided to uses this service. I am more than happy with everything and recommend this company to everyone who wants to offer credit card service but doesn't want the headache of setting up an account and dealing with automated services!. All the best. … Read Full Review

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★★★★★

“helpful staff going the extra mile, easy set up”

Written on: 11/02/2015 by 274Moody (1 review written)

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Jason Balabat guided me from day 1 with great efficiency, helping me and advising me at every step. He answered a week end call, and ensured my application would go through swiftly and painlessly, to finally help me set up the terminal at 16.45 on a Friday. I would recommend to any starting business to use his services… Read Full Review

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★★★★★

“Great for a new business.”

Written on: 10/02/2015 by 377Murphy-Alt (1 review written)

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We dealt with Mervin who we can not fault. We are a new business and went first to our bank for our card machine but we were declined from the onset as we had no credit rating. We found Paymentsense on the internet and requested a call which we received first thing in the morning the next day. All the details were taken and we received a call the next day asking for further information. We provided this and the next day we were accepted. The machine arrived and we called to set it up. In all… Read Full Review

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★★★★★

“quick and painless”

Written on: 05/02/2015 by 155Garza (1 review written)

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Had many contacts with different companies found yours the best… Read Full Review

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★☆☆☆☆

“payment”

Written on: 05/02/2015 by Montgomery132 (1 review written)

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I open machine with this company they say its £21.00 a month and charge for every transaction like 15p per transaction,and percentage on the money but they lying they charge me every month on direct debit £24.00 plus£21.00 I will just cancel my contract with them… Read Full Review

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★☆☆☆☆

“Useless new customer customer service/ Not worth going ”

Written on: 02/02/2015 by 331Medeiros (1 review written)

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I have filled an online request to join payment sense and I have a call back that was awesome. I agreed rates and charges and terms over the phone and then in writing in the email. When it came to signing the contract they cleverly changed my rates. Imagine you agree something in writing and they send you contract for something different and cleverly want you to sign that. This is what happened to me. I have written proof of everything. Please feel free to contact if somebody even bother in… Read Full Review

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★★★★★

“Impressive, Friendly Staff and Value for Money”

Written on: 02/02/2015 by Dickson1986 (1 review written)

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I called after looking at the website, i received a call back within a minute of pressing request quote - I was very impressed with the quick call back as my own bank had taken 3 days to return my request for a quote. PaymentSense were also cheaper than my bank. Quote was better than i expected and i have already recommended 2 businesses to switch to PaymentSense. My adviser was very friendly & helpful - stayed with me until the process had been complete. My website now accepts online… Read Full Review

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