written by 229McCormick on 12/09/2019
EUpays and firstdata merchant services both are same company ,We processed with them 14647 GBP, on time of payment said we will send it next week due to delay they gave us fake wire copy stating wire came back when we asked for wire copy no reply stating we rushed wire and donot stop processing .we checked with intermidoary bank as well there was no remittance , people again asked USA UK INDIA account we gave to them then after we got reply .here is their last email- From: EUPays Date: Mon, Sep 2, 2019 at 8:04 AM Subject: Re: CRX Affordable HPS settlement To: CRX AFFORDABLEHPS Dear Sir, Sorry for the delay in replying where as in between we tried to transfer $10 to check if your account can accept that ; however I am afraid it got refused as usual. Do you have any other account where we can try to initiate the transfer ? Can be in UK, USA or India? I understand this is really very frustrating for you however I can assure you to the best of my knowledge that we tried to transfer the funds three times and every-time it got declined and was returned back to our acquirer. Regards For EU Pays( Merchant Specialist) In Sales International Merchant Onboarding Tel : +1-808 But to LET YOU KNOW BOYS YOU GOT INTO WRONG HAND WILL GET MONEY FROM UR DAD ALSO WAIT AND WATCH.
written by on 07/11/2017
I was promised for transaction rate of 1.5% I'm also copying the email of the business proposal sent by the person I dealt with . When I received the settlement I was charged 2.5% rather 1.5% percent Also the International wire took five days to receive in my account That is not So fair. In general cases international wire takes only two days. refer their email below : Good Afternoon Mr. ..., Congratulations ! Your Merchant Master ID is xxx for VISA and Master Amex account is not approved yet and it will take another 14 days (If approved) For Visa and Master Card the transaction Fee is 1.5% Amex might incur addition fee in future if approved. You will be happy to know that if you are approved with us, the first €10,000 transaction will not incur any transaction fee, so by definition what ever you process, that will be paid to you without any deduction. After €10,000, you will be charged 1.5% per transaction for all cards (Via , Master And Amex) and 0.20 as Transaction Charge , there fore if you process €100, you will get €88.30 (€ 10,00 is for reserve which is paid as it is on completing 90 days after transaction The set up cost for MID is € 490,00 (TAX inclusive)
written by sumiteshkr on 10/10/2017
Poor customer service, when it comes to payout. I paid 36000 INR get the account and have charged 4000 euros on the account. Its been 3 weeks no one is replying on the email for payout. Earlier it was showing sales on my dashboard, now just have 316 euros on the dashboard. No one is replying on the part where my money has gone.
written by PrashantMehta on 13/06/2017
Cannot say I am very satisfied with this company but at this stage I don’t find a better solution. Their charges are less but AMEX cards gets declined. Also, IVR support system is mostly in German language so even if I connect to their German number I cant understand their language. As EuPays projects it self as a Global processing company like Adyen, they should have international telephonic support , preferably in English and a UK or US number
written by Geraldina on 20/04/2017
I was fed-up with the decline ratio of my payment with all my previous processors. Fortunately, I got good success rate in my processing with EU Pays. It is taking care of my payments from both EU and US markets. They are working fine for me expect their payout thing. I have to wait for 14 days every time to get money transferred. Previous processors had the option of weekly payments.
written by Gaganajit on 26/11/2016
I had a account with EUpays. Everything work fine but when i asked for payout customer adviser behaviour changed. I asked many times for payout but every time same reply. We had technical issue and dealing with this issue. They do not bother to reply to my email now. I been in touch with company house in Poland but they advise that ''NO COMPANY IS REGISTERED IN NAME OF EUPAYS SA OR EUROPE PAYMENTS SA'' Poland address on website is hotel address and because they idiots have no business or link in poland so they don't know how address system works in Poland. Contact numbers USA, Poland, Lithiuania all are virtual phone numbers and receiver will be based in INDIA. They only reply or talk on SKPYE but not by email or over phone. If customer want's to join them than they will happy to talk over phone or reply to your emails. LET'S talk about payment system. Payment processing system is horrible. Credit card processing system mean online and quick service. But EUPAYS is completely offline. They manually accept or declined card payment in eupays merchant area. But approved payment is not guarantee that you will receive that payment. Lately they can change to declined or error. Minimum payment approval time 12 hour. Normally credit card processing take few seconds. I did left negative feedback couple of months ago because i was tired of asking my payout. Customer adviser told me that First i have to remove my negative feedback than they will release my payout and still nothing. Haven't give up yet..... INTERNATIONAL CLIENTS STAY AWAY FROM THIS INDIA BASED COMPANY
written by Jaliyahq37 on 18/11/2016
Last month my payment gateway on Authorize.net terminate I don’t know why. My all the client are ready make payments, so I asked EU Pays. They not only live my account instantly, even they made payout at time.
written by JoyMcCormick on 11/11/2016
EUPays helps me avoid getting authorization from the bank every time i wish to make international payment. EU Pays allows linking multiple bank accounts and transacting in multiple currencies. One can avoid risk of frauds from sharing credit card details to third party for making payments as you only need to share your email ID registered with eupays and it does the rest. EU Pays is a secure and convenient way of making payments and receiving money internationally.
written by laTimmons52 on 11/11/2016
I don’t understand some of these negative statements. I have been a long time user of EU Pays and finally accepted their offer of EU Pays credit. The billing statement on your eupays account online explains everything about the bill. It lets you know when the promotional financing payments are due. They notify you via email when payments are due. I just don’t understand what these other people’s problems are. Make your payments on time and there isn’t an issue and quit blaming them for your mistake.
written by 187Foley on 10/11/2016
They changing their technology frequently and I got update on time, so never hassle of understanding new technology. Good work eupays.
written by AudrinaLeslie192 on 20/10/2016
I have applied to three payment gateways at the time when I was eagerly looking for a payment processor for my tech support business. EUPays was my least choice that time because of the negative reviews. But that time I continued with them as other two processors were delaying the process. But now after using their merchant services, I am writing my feedback that yes they have irregularities in the payout cycle but still i am satisfied with their services. They have saved my money by representing the chargebacks to the bank. I will recommend them to others.
written by Zachery383 on 13/07/2016
EU Pays claims that they have everything in Poland but in reality they have an office in Pune also. I have found their address and posting it publically in case anybody wants it. Their office is in Avanti Space, Shivaji Nagar area of Pune. You can easily find them over there.
written by SergioMaher1959 on 19/05/2016
Let me once again thank you for your superb efforts and professionalism over the past months - your work on payment transfers has been well constructed, delivered and received by both the businessmen community and our customers. I look forward to your continued involvement in my checkout process in the next phase of our online payment journey.
written by Brady299 on 16/05/2016
We currently use the Hosted Payment page solution from EU Pays to process online orders. Customers can see their cards being authorized and debited in real time, all in an SSL secured environment. The Hosted Payment page enables us to offer customers a safe and speedy online shopping experience."
written by KristopherSchmidt on 12/05/2016
When approached by anyone enquiring as to which we use to process online payments, I tell them to look no further than EU Pays. Secure, reliable, helpful, caring, passionate and personal are just some of the words I use to describe the services provided by EU Pays and their team. I always feel like they are an extension of my own team, and that they value me as their most important customer. What more can you ask for?
written by 55Larkin on 09/05/2016
Being an online merchant I very well know that you can easily trust any online service providers so easily. The whole market is flooded with the businesses which claim to be best but with time it turns out that they are fraud. In such times, a rational and genuine review helps a lot. I am writing one of such review. I have used EU Pays for four months. It is enough time to tell whether the services are worth its prices or not and I concluded that it is a nice payment gateway especially for tech support business. Businessmen can use it.
written by AnnaJohnson396 on 06/05/2016
I have used EU Pays several times now, mainly for US Dollar but also for euro. The rates have always been very competitive and I have always been satisfied with their service. There is both email and phone communication services and you can choose your date of payment to suit your calendar for the electronic receipt and sign service. I will continue to use them as a default service and can recommend them highly to friends looking for payment gateway.
written by Kira65 on 05/05/2016
I am using EU pays gateway for my for my web designing business. Till now I haven’t encountered any major problem with them. There were some integration related issues which were solves within acceptable time period. Their technical team is really sound. Felt good to get timely assistance from them. After a few testing I can recommend it my ecommerce clients who are looking for payment gateway.
written by Schmidtnt195 on 04/05/2016
EU Pays people have opened few new payment feature for my e-commerce portal. E-check is one of them. Now I can deal with customers who are willing to pay through e-checks. Earlier I had no option but to request them to pay using any other payment method but now I have a payment gateway that is e-check friendly and as usual the payment processing fee is minimal.
written by Keyon275 on 03/05/2016
EU Pays has opened the scope for my business. Earlier there were some countries where don’t business was tough but EU Pays is spread in global market so I can now focus on geographical location which are profitable for business. The API cart of EU Pays has options of many currencies. Currently they are proving worthy according to the service fee they charge.
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