Written on: 26/04/2014 by Renej42 (1 review written)
Went into tescos opticians HULL store to get my perscription to change the lenses on my current glasses because of a scratch on my old glasses (knowing my perscription has not changed) the optician insisted that it has changed slightly. I proceeded to buy 2 new pairs of glasses with the new perscription which were incorrect when picked up and I tryed to wear them. The new glasses made my vision fuzzy and uncomfertable so back to tescos I went for a retest, recieved another perscription which was different to the first and when i picked the glasses with the second perscription they where still not right. They were clearer than the first but made my eyes strain, caused headaches and nausea for the 5 days worn. Took the second pair back to tescos and recieved discusting service insisting that there was nothing wrong when they where not right for my eyes and the manager refused to do anything about them.
So i am now left £134 out of pockets and 2 pairs of glasses that i cannot wear. Absolutly discusting service, will never recomend to anyone EVER!!!!
As rated by real users
" Great Value & Service? " Read More
" Excellent eye test dreadful spec sales " Read More
" Quality of frames " Read More
" Excellent service and attention " Read More
" VERY VERY UNHAPPY " Read More