Written on: 14/04/2014 by Janessa219 (1 review written)
AVOID THIS PLACE!. I bought a pair of glasses here 10 months ago, cost nearly £300. The frames started to disintergrate on Saturday night. I went to the store on Sunday afternoon, the girl on duty was unhelpful and could do nothing without her managers say so, the stores duty manager was the same. The Manager from the Opticians branch rang this morning and was extremely ignorant to both myself and my wife. Basically I was told they would take my glasses and send them back to the factory to be check out and it would take over 2 weeks. This would leave me with NO GLASSES, when I disagreed the manager hung up. I am now lodging an official complaint with TESCO. In fact this will be the last time I use ANY Tesco store or product.
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