Terrible customer service

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Specsavers - www.specsavers.co.uk
★★☆☆☆
1.9
21.0% of users recommend this
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Greenedf464's review of Specsavers - www.specsavers.co.uk

“Terrible customer service”

★☆☆☆☆

written by Greenedf464 on 12/06/2017

As soon as they found out we were NHS customers and not 'paying' customers we were treated like rubbish at the Crown Point store, they more or less asked us to leave as we were taking up full paying customers time! We have both worked all our lives and now, due to unfortunate circumstances have found ourselves on disability benefit, its not through choice! We were talked to abruptly, treated rudely and all done in the waiting room full of other customers, we weren't even took into a separate area/room to discuss our requirements or anything, we left the store feeling confused and upset, this firm is all about money not about customer care! Avoid them unless you want a bad experience!

  • None as treated too badly

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