Excellent service & attention

Pretavoir - www.pretavoir.co.uk
★★★★★
4.8
95.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Moore291's review of Pretavoir - www.pretavoir.co.uk

“Excellent service and attention”

★★★★★

written by Moore291 on 30/03/2015

I am based in Peru and I had some issues with faulty frames which meant I had to sent back the frames back to the UK for replacement. Facing various complications with expired guarantee, transport, Peruvian customs, etc., Pretavoir did a great job on ensuring that I would be considered for an extended guarantee by the manufacturer of the frames, due to the character of the fault, and they sorted out difficult issues with transport and customs. It was a very professional and personal service that I very much appreciate!

  • Frames

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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