Unparalleled Service - Highly Recommended

★★★★★
4.9 / 5
97% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

arklein01's review of Pretavoir - www.pretavoir.co.uk

“Unparalleled Service - Highly Recommended”

Written on: 05/02/2014 by arklein01 (1 review written)

I placed my order but didn't have my PD at the time. Pretavoir shipped after waiting for a couple weeks because they wanted to avoid delay but I was not satisfied with the PD on the pair they sent.

They had me send the glasses back and re-made them to my specifications with no question. I'd also somehow managed to select the wrong color frames and they even made the new pair with the color I had really wanted.

My customer service rep was highly communicative, courteous, and helpful. This could not have been a better experience, I highly recommend this website to anyone who wants high-quality frames and high-quality service.

  • Around $300

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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