Customer Service, Delivery on time, & accuracy on Website

4.9 / 5
97% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

martinaoconnor's review of Pretavoir -

“Customer Service, Delivery on time, and accuracy on...”

Written on: 24/06/2013 by martinaoconnor (1 review written)

I recently broke my Chanel reading glasses and as I live in Ireland its not easy to get Chanel frames, my last pair I bought in France and paid an outrageous price for the frames. I went online and found the Pret a Voir website, after spending a few days making a decision on the frames I would like I called the phone number as Chanel frames are not available to order on line. I spoke to a very nice man and I apologise for not remembering his name (my order no. 100045322) he was so helpful, he said if I would like to email my prescription through they would put in the lenses for me but I declined this offer. His customer service was excellent I put my order in on Tuesday 18th June 2013, I had an email within a few minutes confirming my order and I received my frames this morning in the post Monday 24th June, 2012, I am absolutely thrilled with my frames and I will definitely use Pret a Voir again in the future.

Martina O'Connor

  • Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money

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