Great Customer Service!

★★★★★
4.9 / 5
97% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

OllyCoff's review of Pretavoir - www.pretavoir.co.uk

“Great Customer Service!”

Written on: 19/06/2013 by OllyCoff (1 review written)

Not only were they one of the cheapest suppliers for the product I wanted (Oliver Peoples sunglasses) and offered next day delivery, but they also have some of the best on-line customer service I have experienced.

My glasses broke within a month (manufacturers fault), but speaking to the shop via their on-line live chat client, the customer service rep took my details and instantly found my order and arranged for a replacement pair which arrived within 4 working days.

They were polite and courteous throughout and a pleasure to buy from.

I recommend Pret a Voir highly, and will be using them again in future.

  • sunglasses

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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