Brilliant online company but with in store service.

★★★★★
4.9 / 5
97% of users recommend this
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GillianVanier's review of Pretavoir - www.pretavoir.co.uk

“Brilliant online company but with in store service. ”

Written on: 15/06/2013 by GillianVanier (1 review written)

I never write reviews for things/products/the service I have received but I just had to in this case.
I was desperate for prescription sunglasses as I am going away in less than a week and a friend recommenced Pretavoir to me. I called up the number to speak to a customer service person and the lady who dealt with me was amazing. So polite, helpful, understood the product, understood my need to get some sunglasses quickly. She checked their stock constantly for me, recommended frames to me after realising what my taste was like and she made an extra effort to make sure I went on holiday with a pair of sunnies.

I couldnt recommend this company enough! I was sad that they did not have my preferred pair of glasses in stock, but they could of ordered them in for me if Id had more time. Im very happy with the pair I have received today though. I ordered them on thursday and its Saturday today!!! Super quick turn around.

A* all round!!

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