Outstanding Value & Great Customer Service

★★★★★
4.9 / 5
97% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

jthomas73's review of Pretavoir - www.pretavoir.co.uk

“Outstanding Value and Great Customer Service”

Written on: 27/08/2012 by jthomas73 (1 review written)

I cannot recommend Pretavoir enough. After originally ordering a frame size too small, their customer services department was very helpful in arranging a return and exchange for a different size. What's more, my choice of replacement was not an item I had seen featured on their online store, but a style I noticed on the official Ray-Ban website. Pretavoir were happy to order the sunglasses direct from Ray-Ban for me, and charged £40 less than the price I had seen for the same pair on the high street. On top of this, delivery was exceptionally quick (much quicker than they had specified).
Many thanks to Pretavoir and specifically to Yee, with whom I dealt. I'll be sure to use them for my prescription glasses in the future.

  • Ray-Ban 3447 Sunglasses - £93.90

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Pretavoir's Response to jthomas73's Review

Written on: 02/09/2012

Hi

Thank you very much for your feedback. We all appreciate your custom and hope you enjoy your sunglasses.

Pretavoir

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