Written on: 26/08/2012
I rarely write reviews - why bother!
However, the service I just received is worth a mention. Ordered sunglasses online with Pretavoir. Glasses arrived the day after. All perfect, except the case for the Maui Jim's was too small. The glasses didn't fit without a proper squeeze. I phoned them up and within a day another larger case arrived in the post.
You can argue I should only give them 4 stars as the mistake should never have happened in the first place. But when companies rectify mistakes quickly, it shouldn't reflect bad on them.
As rated by our community of reviewers
" Diabolical customer service " Read More
" Excellent service and products " Read More
" Easy to cancel for Tesco ? " Read More
" Great Price - Great Service " Read More
" Refuse to process my order " Read More