written by Aniket1331 on 16/03/2024
It's very interesting to use it and worth for money and able to use it
written by Devikaaa12 on 16/03/2024
Try out some great specs with these people, they are great
written by Sonk on 16/03/2024
Phenomenal, was overjoyed and cerebral opportunity.
written by PatienceBird on 16/03/2024
Great products and easy delivery aeevice
written by Shivin on 16/03/2024
Good service. Easy access. Online delivery service and quality of the product is great.
written by Surajmishra on 16/03/2024
One of the opticians you gonna get...you should be great full to have such an service...your must go to place for opticians
written by AdisonShaw199 on 07/03/2024
Got my glasses cheaper than a retail store, but there was a delay processing the order and a delivery delay. The glasses are a bit hard behind the ears and glasses are getting smudgy even though they shouldnt.
written by Belowaverage on 20/02/2024
Online ordering was great. Delivery was timely. However, the product itself was not examined prior to shipping as glasses were slightly crooked when wearing. I was also disappointed in the quality of the Face a Fsce frames. I purchased Face a Face frames years ago and the quality was much better. Frames seem cheap and the quality of a low end LensCrafters frame.
written by EyeglassFramePerson on 19/02/2024
My eyeglass frame came nicely packed and arrived in a few days with delivery to Hawaii.
written by KaliCrowley on 12/02/2024
Great sunglasses. Bought catier frame . As described. Authentic. Fast shipping. Only gripe was the said price could be negotiate. I offered 50 dollars less but no one ever get back thru email or other wise.
written by Houyeme on 24/01/2024
PrêtAvoir ????It’s always a delightful pleasure buying Sunglasses from you :) the price is tasty and all the collections you have are a classy kick eyes ;) a lot of choice to fish the right one ! the fast delivery and the beautiful packaging well presented to make you feel satisfied just with the wrapping paper !!!!& Add a huge difference to make you Special ! You are a Scottish lions ???? in your Business !!and I don’t have anything to add or suggest because you are the Best ! Keep shining and making us light with your Glasses ????????❤️????
written by Geraldg162 on 19/01/2024
I ordered a pair of frames to be shipped to me in the U.S. The frames were nice but did not suit me. I was given all sorts of conflicting information regarding returns. If you want to return, the site says to contace them and get directions. I did so, then after that was told there was a much cheaper option available, and that the option was on their website. When I called them, I was told that the cheaper option did not exist and was not on their website.
written by ZiaKhandxb on 15/01/2024
I ordered prescription glasses from Pretavoir to be delivered to me in Dubai, the level of care and service was beyond expectation. They were very helpful and kind enough to offer me a discount, the turn around time for the lenses is very fast, I would highly reccomend using them. They are now my go to guys for opticals and sunglasses.
written by ShamarBaird on 11/01/2024
Wonderful experience purchasing from Pretavoir. Great selection available and easy to use website and brilliant customer experience.
written by CazTwonas on 11/01/2024
Love my glasses very much. The customer service team kept me informed throughout and the delivery was quick and efficient. My friend recommended this website to me and it was far cheaper than getting another pair of prescription glasses in store.
written by RichardRodger on 05/01/2024
Ive just received my new varifocal glasses and re-lense of my existing frames too. I could not be happpier with both and would highly recommend Pretavoir. I chose new RayBan frames and included grey transition varifocal lenses. My existing RayBan frameless glasses now have a new lease of life with the new varifocal lenses. The staff at Pretavoir were very helpful and provided a great service.
Written on: 06/01/2024
We're delighted to hear about your satisfaction with your new varifocal glasses and the re-lensing of your existing frames. It's great that your choices, including the new RayBan frames and grey transition varifocal lenses, have met your expectations. We're also pleased that your existing RayBan glasses have been revitalized. Thank you for acknowledging the helpfulness and great service provided by our staff. Your high recommendation is greatly appreciated.
With kind regards,
Pretavoir
written by Aubriej105 on 20/11/2023
Nightmare do not buy it’s a not honest company ! Nightmare! Do not buy here! I’m from USA! They sent me empty box without glasses!!!! When I asked for help right away, sent the photos of empty box they sent me, their answer was very arrogant and they said that they can’t help me. Disgusting service. I spent thousand of dollars for this nightmare! Stay away from them!
Written on: 23/11/2023
Thanks for your many reviews. We understand that you promised to leave reviews from the outset.. We have video evidence of packing your Cartier sunglasses in sealed and secure package.
Pretavoir
Written on: 23/11/2023
Sunglasses were not sealed! This is absolute lie. Package wasn’t secure. Package was not more secured than Walmart grocery package. To say the package was secure this is just mock on unhappy client! If you have a video why nobody suggested me to see a video? Because it is not existing. Correct. I would not recommend anybody to buy from your store. Instead of sunglasses you can receive just an empty case! Then an arrogant answer and no help!! Shame. If only you was in USA I would definitely take you to the court.
Written on: 06/01/2024
We are truly sorry to hear about your distressing experience. It is concerning to learn that you received an empty box instead of the glasses you ordered, and we deeply regret any inconvenience this has caused you. We take such matters seriously and aim to resolve them promptly and effectively. Your feedback regarding the response you received is alarming, and we would like to investigate this issue further to provide appropriate assistance. Please reach out to us directly with any additional information so we can address your concerns as urgently as possible.
With kind regards,
Pretavoir
Written on: 06/01/2024
I did reached to you several times, and your answer was that you can’t help me with my problem. What’s new?
written by dtelfer on 30/10/2023
Excellent serive once again from Pretavoir. Got the shades I wanted for less than half the price of an airport retailer, (where they were supposedly VAT free!). The deal was so good with Pretavoir that I ordered a second pair as a gift. They arrived in a few days, in full retail packaging, . Perfect. Thanks
Written on: 06/01/2024
We're delighted to hear about your excellent experience with our service and the great value you found in our pricing compared to airport retail. It's wonderful to know that you were able to purchase not just one, but two pairs of shades, including a gift, and that they arrived promptly in full retail packaging. Your satisfaction and appreciation are very important to us. Thank you for choosing Pretavoir and for your kind words.
written by Armani78 on 21/10/2023
Ordered Tiffany frames sent my prescription off and the glasses arrived very quickly Great price Deliighted with purchase Will definitely use again and recommend
Written on: 06/01/2024
Thank you for choosing our Tiffany frames and for sending in your prescription. We're thrilled to hear that the glasses arrived quickly and that you found the price great. Your delight with the purchase and willingness to recommend our services are highly appreciated. We look forward to serving you again in the future.
With kind regards,
Pretavoir
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As rated by our community of reviewers
Seanmccauley's Comment
Written on: 15/03/2024
We appreciate you taking the time to share your feedback with us. While we're pleased to hear you found our pricing competitive, we sincerely apologize for the delays in processing and delivering your order. We strive for efficiency and it seems we fell short of your expectations in this instance.
Regarding the discomfort behind your ears and the issue with the glasses becoming smudgy, we're sorry to hear that these aspects have detracted from your overall satisfaction. We aim to provide products that not only offer value but also comfort and quality.
We'd like to learn more about your experience and see how we can assist in resolving these issues for you. Please reach out to our customer service team at your earliest convenience.
Thank you for bringing these matters to our attention. We look forward to the opportunity to make things right for you.
With kind regards,
Pretavoir