Written on: 07/06/2012 by happy_buyer (1 review written)
Sent my brand spanking new Oakley glasses to be reglaze, and it seems like it has been lost in post on the way back to me.
Seller was a little unhelpful:
Not able to provide me with a proof of postage.
Explained to me that 2nd class mail posted by businesses are not insured, unlike 2nd class mail sent out my personal customers (not sure about this, is this true?)
Unwilling to investigate further. Repeatedly said that I chose the 2nd class mail service and not special delivery.
I do not want to accuse the seller for not posting my glasses back, but without a proof of postage how can I be sure that this was not the case, or if the address it was posted to was correct.
Well yeah, not sure who is to blame but I just wanted to highlight my case. Would have helped if the seller was a little more helpful too.
As rated by our community of reviewers
" Great Opticians " Read More
Written by michaelgoldman
" Excellent service " Read More
" Disappointing - all sales and no service " Read More
" Staff was so unhelpful when I pointed out marks on my frames " Read More
" AMAZING SERVICE " Read More