Does not follow return policy listed on website

Click here if this is your business
Ozeal - www.ozealglasses.co.uk
★★★☆☆
2.8
From 43 reviews
44.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

longbeachca77's review of Ozeal - www.ozealglasses.co.uk

“Does not follow return policy listed on website”

★☆☆☆☆

written by longbeachca77 on 22/01/2016

I ordered 3 pairs of glasses, since they indicated they have a 60 day full frame refund and 50% refund on custom lenses. I returned 2 pair and had to pay for shipping to the UK. I had emailed with them a few times before regarding my intention to send 2 pair back, once they receive them they indicate they can only refund me 1 pair. I told them that is unacceptable they then say they will refund me the second pair; however, the refund has been issued for only 50% of the total price for the frames and lenses. They are terrible and don't even follow their own policy, I would recommend to NEVER order from them.

  • Prescription Eyeglasses

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account