Exceptional Service from start to finish - Well Done Optimax

★★★☆☆
3.1
47.0% of users recommend this
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Janetc207's review of Optimax - www.optimax.co.uk

“Exceptional Service from start to finish - Well Done...”

★★★★★

written by Janetc207 on 18/02/2014

Optimax - Milton Keynes - All I can say is EXCEPTIONAL SERVICE! I had been thinking about laser eye surgery for sometime and did quite a lot of research into different types, venues, etc;
I rang/contacted several companies, some never bothered to reply or some were quite offhand. I decided to choose Optimax because on my initial phone call they came across as knowledgeable, professional and courteous. I attended my initial appointment and was very impressed with they way I was handled by everyone from start to finish. It was a smooth process and nothing was any trouble for the staff and no questions went unanswered. I attended the clinic on the day of the procedure and 2.5 hours later I was on my way home, no fuss no bother and treated extremely well by all the staff once again. The surgeon was very kind as were the staff in the procedure room. No-one at any time made me feel uncomfortable and the whole experience has been a pleasure. I have attended 2 follow-up appointments so far and the service has been as always second to none and truly professional, efficient and friendly service has been given by all. I could not be happier and a quote I'm sure they hear at the clinic all the time "I should have done it years ago".

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