Written on: 21/06/2012 by Panda1981 (1 review written)
I wish I hadn't let my nerves get the better of me and got this done sooner. I went to the Optical Express in Birmingham High Street. I was nervouse but the staff put me at ease, I found all the staff to be very friendly, polite and very helpful.
As a mother I took my two very young children with me (also my mom) as I didn't want to go on my own. And found that the reception area was very child friendly and that they had excellent amenities by having a toilet with baby changing room on every floor which pleased me very much being a mother. Unfortunately I cannot remember the lady's name who was on reception but I found her to be a very polite and kind lady, who made me feel at ease by talking to me and my children and she also have crayons and a colouring book to my daughter to keep her occupied while I went for my eye tests and aftercare check-ups. Thankyou to the lady, who made us feel very comfatable and welcome.
The treatment was very quick and the aftercare was brilliant, I have no faults with Optical Express in Birmingham High Street, fantastic service, fantastic staff, the only other thing I can possible say is don't let your nerves prevent you from having laser eye surgery or even just to go to the free consultation.
What have you got to loose.
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