Optical Express Laser Eye Clinics - www.opticalexpress.co.uk Review

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★★★☆☆

3.2 / 5

From 236 reviews

51.3% of users recommend this

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Guest's review of Optical Express Laser Eye Clinics - www.opticalexpress.co.uk

★☆☆☆☆

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“HARROW ARE THE WORST”

Written on: 07/04/2012

worst opticians ever! they are rude, imcompetant.. and Harrow branch are the worse!!! NEVER GO TO THEM. Quick at taking your money, give you misleading information all the time and when you want your prescription they state you have to wait 3 months when you are initially told you will get them if trial lenses are best suited. They accuse you of lieing when you state information you read on the optical express website. WORST OPTICIANS EVER! NEVER GO HERE!!

NOTHING PURCHASED- 20 pounds for contact lens check up

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Opticalexpress's Comment

Written on: 09/04/2012

Hi,

Thanks for your feedback and for sharing your experience.

We are very concerned to read a complaint on this nature and would very much like to investigate your experience further. This is not the level of service that we aspire to as one of the UKâ€™s leading opticians. Could you email me at customerfeedback@opticalexpress.com with your relevant details as soon as you are able?

Thanks,

Sandra
(OE Customer Services)

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