I purchased a pair of glasses online from this company which also use www.feicim.ie as an online website. The glasses were the wrong glasses, we tried to contact the company using the number advertised online - it does not work. We emailed the company no reply, Phoned the number which was based in Jersey to no avail. I have a pair of glasses which are of no use to me and wish to return them. Their policy is a no quibble policy return up to 14 days from dispatch - the glasses were dispatched on 25th September but didn't arrive to me until 2nd October which was 8 days after dispatch which only left 5 days to return. I contacted the company several times but no response. Buyer beware of this comapny.

I actually bought some glasses from Onespecs about 6 months ago and held back from writing a review as I wanted to test out the quality of their product. The Order ========= The order process was very smooth and I ordered a basic frame from their Icy range, with standard refractive-index lenses and the free anti-reflective coating they were offering at the time. I didn't want to spend too much as I had no idea what to expect, especially seeing as they were based in Jersey. I believe I paid just a little over £20. The Delivery ============ At the time of order I was given a delivery time of about 2 weeks. After 3 weeks, I had heard nothing, so I sent them an e-mail. There was no response to my message, but 2 days later, the specs dropped through my door. The parcel had VAT etc pre-paid, so there was nothing to worry about. The Product =========== The specs came in a metal case, which I thought was nice as most opticians give you plastic ones these days. Immediately on first handling the specs, they made a "creaking" sound. This seemed to come from the lenses moving slightly within the frame. In fact, on closer examination it appeared that the lenses didn't fit the frame well at all. I have high a prescription, which results in thick lenses with the low refractive-index material, and these basic frames were barely able to cope with them. The order process had not brought this issue up at all. What was worse was one lense had a chip on a lower rear edge, probably made when it was being levered in. Considering the previous reports of poor service and the fact that I hadn't had a response to message to them, I decided not to make a fuss, as they were useable and the chip was barely visible to onlookers. 6 Months On =========== The one thing I have been really impressed with is the quality of the Icy frames. After 6 months of everyday use, they haven't started showing any signs of stress aging or deterioration due to body oils etc. And thankfully the "creaking" stopped once the lenses settled in. And the lenses are actually not too bad either, ignoring the chip. Having paid less for them, I treat them bad, but they barely have a scratch on them, which is more than I can say for my previous super-duper scratch resistant ones which cost £150. My Recommendation ================= All in, my recommendation if ordering from Onepecs is that they are good for a basic pair of glasses. I wouldn't spend more money than it would hurt to lose with them, as it seems to be a bit hit and miss what you get. I might even order myself a basic tinted pair one of these days.

I live in London and OneSpecs is based in Jersey. They might as well be in Timbuktoo. Placed online oder on March 6, heard nothing for days. Finally an email on March 14 to say the item has shipped. It's now March 19 and we still haven't received our order. Never again!

I order a pair of perscription sunglasses on 6 June. The order status was changed to shipped a couple of weeks later. I am still yet to receive them. I have sent 3 email to them and have had no repies. This is the worst company i have ever ordered from. They are quick to take your money but do not respond to communication. The only reason i gave them one star is because 0 is not an option. STAY WELL CLEAR OF THIS TIN POT COMPANY!!!

Have had glasses of them before but this time the service is no good I order reading glasses for my dad that was on 6th June still no sign They dont answer emails if they do they dont answer what you have ask Never again ordered some from somewhere else a week ago and there in the post already

Love the glasses, great value at only £15 fast delivery will be using again very soon

I ordered over the diamond jubilee weekend and received the glasses in the post the day after postal service resumed.Love the glasses and correct prescription on them.Going to purchase another two pairs for myself.

I ordered two pairs of prescription glasses from onespecs having read about them on another site. Both were from the Icy range so only £15 each + p&p. One pair were prescription sunglasses. Both pairs arrived to me in Ireland yesterday and I have to say I am delighted with them both. I immediately started wearing one pair and as it was a sunny day I wore the sunglasses when out and about. I found both pairs comfortable and true to the prescription and unbelievable value for money. I will be recommending them to others. I cannot think of any negatives except I wish they did varifocals and for the smaller frames too. Perhaps they will think about doing them in the future. I will be ordering a back up pair of sunglasses and have no hesitation in recommending onespecs.

Sent the wrong glasses - which were used, marked and the frame was chipped. Telephoned to complain - I may as well of talked to the wall! Don't waste your time or money ordering from OneSpecs - absolute disgrace.

Great price, fast delivery. When an item wasn't quite what I wanted they swapped them quickly under there 14 day guarantee after I spoke to helpful staff on the phone. I can't fault these guys really. I would use again!

Trawled the internet for prescription glasses and decided to buy them from Onespecs. Easy website to negotiate and order what you want. I ordered the glasses and they arrived within 2 weeks which was very acceptable. I was very happy, but the glasses developed a problem with the nosepad which had split. I contacted customer services who agreed for me to send them the glasses back at there expence to repair. I sent them back and this is where the problems started. I received a very nasty email from Onespecs saying that I shouldnt have sent them for repair as it was only a nosepad and that they were not going to reimburse me the cost of sending the glasses to them for repair even though I had it in writing via email before I sent them back. I complained and got some very nasty emails from them saying it was general wear and tear even though I only had them for approx 2 months. To cut a long story short if you want good quality glasses with good customer care then avoid these at all costs.

The title says it all- very good quality at an amazing price. They arrived quickly in a solid case too. My only "complaint" is that the website doesn't prefill your prescription onto your next order; it all has to be entered manually again with the risk of you entering a figure wrongly. I'd like a simple one click "send me another pair to the same prescription" button please.