Worst service ever

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★★☆☆☆
1.9
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Guest's review of David Clulow Opticians - www.davidclulow.com

“Worst service ever”

★☆☆☆☆

written by on 29/08/2013

Completely incompetent staff, each person had a different view on the types of glass (reduction index and tint combinations). Most of the information I was given was actually incorrect. I have been waiting for over a month to get my glass fitted in my frame in a satisfactory way. Communication is poor, their promises to call me have mostly been unfulfilled. They also struggle to track the order and the status with the lab. It's a complete chaos. Worst customer experience I ever had with any company in my life.

  • 500

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Value For Money

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