Terrible service. My lenses took almost one month to arrive.

★★★☆☆
3.2 / 5
54% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of ContactForLenses www.contactforlenses.com

★☆☆☆☆

“Terrible service. My lenses took almost one month to...”

Written on: 22/06/2012

I ordered my lenses on 29 May and the website promised delivery in 2-5 working days. They didn't arrive until 21 June after I phoned and emailed customer service 10 times. I always got the same response "you'll receive them in the next 1 or 2 working days". It was very hard to get through to the call centre and the email response was very slow - and the staff were generally unhelpful.

  • Daily disposable Accuvue lenses

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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