Written on: 22/06/2012
I ordered my lenses on 29 May and the website promised delivery in 2-5 working days. They didn't arrive until 21 June after I phoned and emailed customer service 10 times. I always got the same response "you'll receive them in the next 1 or 2 working days". It was very hard to get through to the call centre and the email response was very slow - and the staff were generally unhelpful.
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