Shocking service

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jajack's review of Boots Opticians - www.boots.com/en/Opticians

“Shocking service”

Written on: 22/08/2014 by jajack (1 review written)

i am now on my second shop for safety glasses which my employer insists we use Boots. First shop in Hawick i was there 3 times before i even got a pair to try on, then none fitted. After fifth visit finally got a pair of my 4th choice. Next prescription tried Galashiels, they are little or no better. First i was called back to pick another pair as i had been given wrong choice. Then after a month and 15 calls later i find out they had not ensured order had been sent to manufacturer.Two weeks down the line i now find out after i called them again that manufacturer unable to make lenses. I am now told i will have to wait another 2weeks. Two months and still no glasses yet. The only thing they were interested about when i was in the shop was did i want to try contact lenses. After this i would never enter the place again.

  • safety glasses

    Goods purchased & cost

  • Still waiting

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