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Asked by Rajnijayasekera on 18th May 2014 Report this content
Can I get a full refund on my prescription glasses?

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Answers (2)
Report this content Seabed Written on: 19/05/2014
Because they are prescription, they are made specially for you? If the glasses are faulty, they will replace, other than that I doubt you will get a full refund, maybe a credit note.
Report this content tinbasher Written on: 19/05/2014
If the glasses are faulty or wrongly prescribed you are entitled to a full refund in cash, on the grounds they are unfit for purpose. Its best to put this in writing, if they fob you off go to the small claims court, and except there jurisdiction which im sure will be in your favour, good luck AIJAY