written by criggygirl on 22/12/2015
I took my daughter to the Wakefield store for a 9am appointment and was sitting waiting to go in when at 9.30am nothing was happening so I raised my concerns and was told that the optician wasn't here yet and was on her way however then discovered when someone tried contacting this person there was no reply so it was clearly a lie told to me - I found the member of staff very rude and also the manager was there and didn't even apologise. I will never go back there again
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