WAE Reviews - www.waeplus.co.uk

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★★☆☆☆
1.7 / 5
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Latest Reviews

★☆☆☆☆

“In 2012 I purchased a graphics card from this website....”

Written on: 04/01/2014 by KissMyArsenal (1 review written)

In 2012 I purchased a graphics card from this website. They said it'd take 10 days to be delivered. It took nearly 2 months. I tried cancel my order but there website said they were "looking into it" therefore was no option for me to cancel the transaction. They took the money straight away but dispatched my product far too late afterwards. They've taken down their website now so I've heard. I was thinking about purchasing a few more things from them but I've seen millions of reviews saying… Read Full Review

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★☆☆☆☆

“paid for something which never arrived...”

Written on: 21/10/2013 by dotty1990 (1 review written)

I went online to buy a couple items and when I went to pay thwy said 5-10days which I could live with.... with this in mind I put the order in on 15th July and had waited until I phoned to find out where the items were. There response was it is not in stock at the moment. I am still trying to find a way of getting my money back as this company had no intention of delivering the items and just wanted the money obviously. I wouldnt recommend them to a friend ever... if anything I would make… Read Full Review

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★☆☆☆☆

“Received a letter from the receivers”

Written on: 03/10/2013 by Dramoth (1 review written)

Apparently they have gone broke and the likelihood of my recovering the full amount I paid them is minimal. They suggested that I talk to my card issuer to recover my money. I will be reporting these guys to the police as a company that uses wire fraud to make money. There is no way that I would be recommending these guys to anyone and I will go out of my way to give them bad reviews wherever I can. As others have said, 1 star is being generous with these frauds and I hope that the cops go… Read Full Review

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★☆☆☆☆

“Never deal with them”

Written on: 18/09/2013

They where happy to take money for something in stock which then went out of stock and after nearly a month was not delivered. Cancelled order and after two month+ I am getting nothing but canned responses "we are looking into it" whenever I ask where my refund is. Suspect that small claims court will be required or I will have to write off the money. I also note that the website has been unavailable for at least the past few days… Read Full Review

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Papadj's Comment

Written on: 18/09/2013

WAE+ went into Administration and has now been bought in a Pre Pack deal.

If you paid by card, talk to your bank. If you paid by bank transfer..I think you can kiss your money goodbye.

I reported them to Action Fraud...I hope everyone does the same!

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★☆☆☆☆

“Out of business”

Written on: 09/09/2013 by Marconi9 (1 review written)

Notifed today that WAE+ os bankrupt and I am unlikely to recieve any monies back. Owed money for goods ordered a month a go, which were never in stock dispite claims and were never despatched. The directors of this company should never be allowed to run a UK based company again. I will be complaining to banks as the site had an impressive array of signs indicating security etc. Not just poor - a reason to avoid the internet as long as there are companies like this in existence… Read Full Review

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Ianwelsh's Response to Marconi9's Review

Written on: 12/09/2013

I have been owed a refund since 4th July having paid by debit card. Had the same letter as yourself but have just contacted my bank 'Santander' who state monies will be refunded following the completion and return of some forms. Totally aware of this fraudulent company having dealt with hundreds of similar complaints.

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Stemogs1's Response to Marconi9's Review

Written on: 29/09/2013

i had the same problem and got in touch with my bank (nat west who also said i wasnt the only one trying to get money back from these sharks) and i got my money back through CHARGEBACK ! just get in touch with your bank ! i think its go to be done within 100 days.
good luck

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★☆☆☆☆

“Disgraceful Company do not use !!!!”

Written on: 06/09/2013 by Jezfox (1 review written)

I bought a television from this company well in advance of my sons 21st birthday ... their system wouldn't let me pay via card so I paid via bank transfer ... I haven't seen a television and that is the last I have seen of my £638 and they have done nothing to get my refund back to me !!! I have reported them to UK's action fraud and I suggest anybody else who has not got their refund back does the same thing Tel: 03001232040 If everyone who has suffered the same as myself reports their… Read Full Review

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★☆☆☆☆

“Pay for 7-9 days delivery when the item didn't come i...”

Written on: 04/09/2013 by qwerty491 (1 review written)

Pay for 7-9 days delivery when the item didn't come i email and did get a reply saying they get their stock from abroad and that it would take an extra 10-12 day on top of what i had already waited. After receiving this email i cancelled my order and now the site is down and i am taking action with my bank to get my £172 back. DONT BE SUCKED IN BY THE PRICE !!!!!… Read Full Review

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★☆☆☆☆

“1 star is too generous!”

Written on: 03/09/2013

Ordered a product over the phone after the sales assistant assured me they had 20 in stock. Waited a week only to be told that they have not had any stock of that item for months! They had great pleasure in telling me that I then would have to wait 30 days for a refund... that was three months ago. Worst experience I have ever had with a company online - complete amateurs!… Read Full Review

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★☆☆☆☆

“Never Use this company”

Written on: 02/09/2013 by PKDJ (1 review written)

Absolutely the worst Internet company I have dealt with. Cannot deliver the goods and refuse to refund my money. I have taken legal action to recover my money. Avoid them like the plague… Read Full Review

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★☆☆☆☆

“Please avoid this company.”

Written on: 01/09/2013

I have been through the whole process with them. I ordered a piece of audio equipment for £210 shown as being "in stock" and payment was taken from my credit card immediately. The promised delivery date came and went and I rang them to be told that "their suppliers are out of stock". I asked them to cancel my order and refund my credit card. I received email confirmation of the cancellation and was told that the refund would be made in 30 days time. I rang tp protest that they had taken… Read Full Review

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Ianwelsh's Comment

Written on: 03/09/2013

I have also had the same disinterested response from all agencies. Please see my review comments section to see what action now needs to be taken. Thanks

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★☆☆☆☆

“refund”

Written on: 29/08/2013

bought a tv 19/07/13,I was told I had to wait until the 19/08/13 apparently they are within their rights to do this, it is now the 29/08/13,still no refund, surely can be done about this, is not against some law to hold on to your money,that is essentially yours.Never again,and I URGE OTHERS TO KEEP WELL AWAY… Read Full Review

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★☆☆☆☆

“PLEEEEEEEEASE AVOID!”

Written on: 28/08/2013 by msan (1 review written)

Honestly, please please plase avoid. I ordered over 3 months ago. Everything in stock and still in stock on their website. The customer 'service' team kept saying that it was coming in stock and then out of stock etc etc. I'm waiting for my refund but it seems that they are making money off of interest on their purchases, with no intent on fulfilling the orders… Read Full Review

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★☆☆☆☆

“Terrible DO NOT USE”

Written on: 24/08/2013

order placed 13th july all items were listed as in stock, as of 22nd august still awaiting fulfillment, no phone or email contact from them at all, ive had to phone email them to get a response, cut and paste replys to emails, and customer services just plain useless… Read Full Review

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★☆☆☆☆

“Rogue Trader - AVOID at all costs”

Written on: 23/08/2013 by wurzel21 (1 review written)

Avoid...and absolute waste of effort - a company not to be Trusted An order was placed on the 28th of July for a Livewire Powerline AV...following the item being "In Stock"... here is the definition of "in Stock" should this company care to read... "1. A supply accumulated for future use; a store. 2. The total merchandise kept on hand by a merchant, commercial establishment, warehouse, or manufacturer." I received a confirmation email that detailed I would receive the item between 2nd and 5th… Read Full Review

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★☆☆☆☆

“BUYER BEWARE”

Written on: 23/08/2013 by WAEBEWARE (1 review written)

There is nothing positive about that I can say about WAE+. I purchased and item from them on 30th June 2013.It did not arrive and after 10 days I contacted them only to be told that the item was NOT in stock although it was advertised as being in stock.I cancelled the order and requested a refund. I have lost count of the number of times that I have contacted WAE+. Each time I get apologies and then promises that I will receive my refund in the next 3-5 days. It is nearly 10 weeks and I still… Read Full Review

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★☆☆☆☆

“WAE+ PLEASE AVOID!”

Written on: 17/08/2013 by papaDJ (1 review written)

Ordered a camcorder (Canon Legria HF R36, £159.58)on 29th July. Item listed as in stock. Delivery 1st-5th August. 5th August arrives, camcorder does not. Usual story, delay in shipment etc. Cancelled the order, asked for refund. Then I checked up on WAE+..... I would suggest, that WAE+ are trading either fraudulently, or at the least, wrongfully. Avoid WAE+ Do not purchase from them! I will argue that, having lied to me and by not disclosing the item was not in stock, there is no… Read Full Review

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★☆☆☆☆

“Appaling!!!”

Written on: 16/08/2013 by soypaco (1 review written)

I ordered a pretty standard Epson printer on the 2nd July. Now it is 16th August and the printer has not been delivered. The worst is that several e-mails have been ignored, customer service was pathetic. I have just cancelled the order and I hope I will receive my money back… Read Full Review

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★☆☆☆☆

“Awful - never order from them!”

Written on: 15/08/2013

I originally ordered an item on the 20/06/2013 due for delivery on a week later. Despite several phone calls my order still didn't arrive by the 08/07/2013 despite being "in stock" so I cancelled the order. To this date I'm yet to receive a refund. In the T&Cs its 30 days despite them taking your money on the same day as the order!. 30 days has now passed and I'm no closer to getting a refund. Numerous calls have been made to customer services, it has been "escalated" twice. I have emailed the… Read Full Review

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★☆☆☆☆

“Had to fill in a star but they don't deserve any!!My...”

Written on: 15/08/2013 by RoseDel71 (1 review written)

Had to fill in a star but they don't deserve any!!My son tried to buy a monitor but it came up "payment declined"Despite this he found that WAE had taken the money anyway. There were no e mails whatsoever about payments or order confirmation and no monitor.We phoned WAE countless times and got fobbed off over and over.We have ended up dealing with this with the bank now under "pay dispute" Really though, it should be theft. These scumbags need stopping and prosecuting because it seems they've… Read Full Review

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★☆☆☆☆

“Where's my refund?”

Written on: 10/08/2013

"I ordered a Galaxy Note 10.1 on 19th June. It was listed as in stock when I ordered and has been continously listed as in stock since. Even though their website says they despatch most items with 2-3 working days of order, I was told it would take 10-12 working days for delivery. It did not arrive by the due date. Then I kept getting put off when I rang, with assurances that it would be sent in 5-7 working days. When it had not been despatched by 29th July, I asked for a refund, telling them… Read Full Review

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Ianwelsh's Comment

Written on: 11/08/2013

You don't 'lend them money' they take it. They seem to do it with relatively small amounts in the hope i am sure that 90 out of a hundred will write it off to experience. Not a bad little earner for doing nothing.

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