WAE - www.waeplus.co.uk Reviews

★★☆☆☆
1.9 / 5
21.6% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Media Gallery for WAE - www.waeplus.co.uk

wae+.jpg

Latest Reviews

★☆☆☆☆

“breaching consumer goods act?”

Written on: 26/05/2013

Like many others: outrageous pricing, in stock marked on items and what looked like bona fide online company (loads of ads all over the place, company registration info, etc etc). Placed on order, cc processing "broken", stupidly I then paid by BACS. Their cc card processing is *always* broken, they collect your cash by BACS in order to (a) have it and get interest until the last possible moment when they'll refund and (b) circumvent being prosecuted by having any legislation that has to do... (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“recomend to an enemy”

Written on: 23/05/2013

ordered goods on the 22nd april, delivery was to be on the 25th, NO DELIVERY Contacted on the 13thn may and asked to cancel but there was no way that they wanted me to cancelas the good were in the post , so aggreeed to wait 3 days, NO DELIVERY. Contacted on the 19th May talked to Lewis, Lewis said would update me within an hour,NO UPDATE. Contacted again talked to Subrata said it was out of stock and agreed to cancel order and give full refund within 2 to 3 days.Contacted my c/card company... (read more)

Visit waeplus.co.uk

Mmmadmick's Comment

Written on: 24/05/2013

Google..................shut down WAE+ petition

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“do not use”

Written on: 17/05/2013

i BOUGHT GOOD IN nOVEMBER 2012.mY ORDER WAS PARTLY DELIVERED THEN THE COMPANY CANCEELED AND DID NOT LET ME KNOW.i ONLY FOUND OUT WHEN i GOT IN TOUCH TO FIND OUT WHEN THE REMAINDER WOULD BE DELIVERED. sINCE jANUARY 2013 i HAVE BEEN ATTEMPTING TO GET A REFUND WITHOUT SUCCESS. tHEY DO NOY ANSWER THEIR PHONE AND SELDOM REPLY TO E MAILS. MY REFUND IS WITH THE ACCOUNTS DEPARTMENT.!!!!! WHY HAVE TRADING STANDARDS NOT BECOME INVOLVED WITH THIS COMPANY? w (read more)

Visit waeplus.co.uk

Mmmadmick's Comment

Written on: 17/05/2013

Google search Shut Down WAE+ petition.

Sign up if you wish.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Avoid at all costs. VTX 9850 Graphics Car”

Written on: 16/05/2013 by Owlzyboy (1 review written)

I placed an order last October, £136 for a graphics card. I was told there would be a longer wait than I expected, I was fine with that. The delay was then extended which made it pretty obvious that the item was not in stock. Though my card had been charged. As far as I'm aware its actually illegal to take the money when the item is not in stock, and anyway they were generally being subversive and not giving me the truth. My refund request was ignored. At the time I couldn't get... (read more)

Visit waeplus.co.uk

Mmmadmick's Response to Owlzyboy's Review

Written on: 17/05/2013

Google search Shut Down WAE+ petition.

Sign up if you wish.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“DO NOT USE UNLESS YOU WANT TO GIVE YOUR MONEY AWAY!”

Written on: 15/05/2013

I order a camera and paid. Then the lies started about delivery dates, then it was out of stock even though they were still show the camera for sale. So I canceled my order and you guessed it still waiting for my refund !!! DO NOT USE UNLESS YOU WANT TO GIVE YOUR MONEY AWAY! They bank role their company by not selling items but taking your money (read more)

Visit waeplus.co.uk

Mmmadmick's Comment

Written on: 15/05/2013

Google search Shut Down WAE+ petition.

Sign up if you wish.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Do not use!!”

Written on: 15/05/2013

Not received goods after being given a delivery date of 10 working days. Emailed WAE+ and they replied by saying that the item is our of stock and not shipped yet. I have requested a refund, however have not received a confirmation from them that they will process the refund. I am very upset and frustrated, i am considering going through a small claims court to get my money back! (read more)

Visit waeplus.co.uk

Mmmadmick's Comment

Written on: 15/05/2013

Google search Shut Down WAE+ petition.

Sign up if you wish.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“**** WAE+ Seriously Suck!! Worst online retailer EVER! ***”

Written on: 14/05/2013 by stylecode (1 review written)

I purchased a motherboard (Maximus V GENE) from this company and have since regretted my decision ever since. The main-board turned out to be faulty. Following their return processed the item was sent back on the 29th April via Royal Mail's Special Delivery (traceable). I have since contacted the WAE+ numerous times via their phone and email system, so still there's NO SIGNS of a refund and ZERO dealings with the customer, if and when you do get through to someone, you are greeted with an... (read more)

Visit waeplus.co.uk

Mmmadmick's Response to stylecode's Review

Written on: 14/05/2013

Google search Shut Down WAE+ petition and sign.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Avoid at all costs!”

Written on: 13/05/2013 by Flambe

Dreadful customer service, never responds to e-mails, wont give direct numbers, continually cut off when you do phone them. Charged me twice for an item as their system crashed and didn't complete the order. 3 days later received confirmation of the order and my account debited twice by which time I had ordered from another company. 2 weeks later, one amount has been refunded and the other is still outstanding. Totally dreadful company and would never use again and nor should anyone else. (read more)

Visit waeplus.co.uk

Mmmadmick's Response to Flambe's Review

Written on: 13/05/2013

Google search Shut Down WAE+ petition.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“DO NOT USE THIS COMPANY - THEY ARE A FAKE!”

Written on: 09/05/2013 by AnnNewton

Ordered a 25kg bag of sugar for our company on 22 April and was still waiting for it on 9th May! I had already called them and they were going to get back to me (but no one ever did!). I called them again yesterday and again, someone was going to get back to me and didn't. I called them first thing this morning and surprise, surprise the item is out of stock! I wonder how many other people they've done this to? I think this company has been set up to earn itself interest on other people's... (read more)

Visit waeplus.co.uk

Mmmadmick's Response to AnnNewton's Review

Written on: 09/05/2013

I had a similar WAE+ experience.
Visited sites to "let off steam".

Reply to this comment

Mmmadmick's Response to AnnNewton's Review

Written on: 14/05/2013

Google search Shut Down WAE+ petition.

Sign up if you wish.

Reply to this comment
Report this review Read 2 Comments
★☆☆☆☆

“WARNING - DO NOT USE WAE PLUS”

Written on: 08/05/2013

I ordered a coffee machine. Not only did they renege on their agreement to deliver the machine - they claimed it was out of stock but more likely the price was wrong on the website and they were not prepared to fulfill the order. I requested a refund which took two weeks to materialise - by which time they had sat on my money for almost two months. (read more)

Visit waeplus.co.uk

Mmmadmick's Comment

Written on: 14/05/2013

Google search Shut Down WAE+ petition.

Sign up if you wish.

Reply to this comment
Report this review Read 1 Comment
See next 10 reviews Showing 1 - 10 of 305 Reviews
★☆☆☆☆

“Happy to take your money but no support when things go...”

Written on: 07/05/2013

After shopping around, wanting to give more "locally based" companies a try instead of using some of the big names recently in the news, I was mis-sold into a promise of cheap goods with fast delivery and excellent human customer service. Instead what I found after my card was charged that it would be 3 weeks before my order would even be processed. Customer service were very fast at getting back to me to see if I wanted to spend my money on alternative products from their "in stock"... (read more)

Visit waeplus.co.uk

Mmmadmick's Comment

Written on: 14/05/2013

Google search Shut Down WAE+ petition.

Sign up if you wish.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“They bank your money then their system crashes!”

Written on: 02/05/2013 by robin22059 (0 reviews written)

This must rank as one of the worst online shopping experiences ever. They attract you with low prices and shipping costs, but once they start processing your order the system is designed to bank your money first before any order number is established then you get a web page explaining technical difficulties and no order is created but your money has gone. Your ring their technical support team who then tell you to check your bank account to see if the payment has been debited. They cannot... (read more)

Visit waeplus.co.uk

Mmmadmick's Response to robin22059's Review

Written on: 14/05/2013

Google search Shut Down WAE+ petition.

Reply to this comment

Mmmadmick's Response to robin22059's Review

Written on: 14/05/2013

Google search Shut Down WAE+ petition.

Sign up if you wish.

Reply to this comment
Report this review Read 2 Comments
★☆☆☆☆

“DO NOT USE”

Written on: 02/05/2013 by pwlldvsbj

Completely useless, I ordered a set of speakers that never arrived. Had countless emails ignored, couldn't get through on the phone. It might be a couple of pounds cheaper to shop here but DO NOT RISK IT, BECAUSE THEY WILL RIP YOU OFF. Eventually called my bank to get them to do a chargeback, finally got the money back after 3 months and a lot of stress. Utterly atrocious company, would never use again and never recommend to anyone. (read more)

Visit waeplus.co.uk

Mmmadmick's Response to pwlldvsbj's Review

Written on: 14/05/2013

Google search Shut Down WAE+ petition.

Sign up if you wish.

Reply to this comment
Report this review Read 1 Comment
★★☆☆☆

“Total lack of clarity and communication”

Written on: 02/05/2013 by thnith

Found them as the goods I wanted (an internet wireless router) were cheaper on the WAE+ site than anywhere else. Placed my order. And waited. And waited. Checked about 2 weeks later, still no sign of dispatch. Checked another 2 weeks later and found my order had been 'declined' - but I hadn't been informed of this. Declined, presumably, because they didn't have any in stock at that price and didn't want to fulfil the order. I won't be using them again. As they say, "if something... (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“worst on line retailer i have had to deal with”

Written on: 30/04/2013

ordered a bed on 4th april 2013 with a 3 to 5 day delivery went from fulfilment after one week two awaiting shippment to present day 30th april after numerous calls and emails just been told that they cannot get the bed i ordered from there suppliers would i like to choose an alternative what a joke.when i first placed my order i asked them to make sure the bed was in stock was told yes we have 999 in stock at this moment in our warehouse otherwise i would not have placed my order.The bed... (read more)

Visit waeplus.co.uk

Mmmadmick's Comment

Written on: 14/05/2013

Google search Shut Down WAE+ petition.

Sign up if you wish.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“In march 2013 I ordered a ps vita for my son birthday...”

Written on: 28/04/2013

In march 2013 I ordered a ps vita for my son birthday it said it was in stock and 4-5 working days for delivery after 7 days and after spending hours on a hold sevice I was told it would be with me as they where waiting on there suppliers yet again it did not arrive again spending hour on a hold service only to be told not in Stock and would have to wait 30 days for a refund after speaking to my local trading standards I wrote a very stern letter sending it recorded delivery I had my account... (read more)

Visit waeplus.co.uk

Mmmadmick's Comment

Written on: 14/05/2013

Google search Shut Down WAE+ petition.

Sign up if you wish.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Worst company I have ever dealt with”

Written on: 25/04/2013 by tnewton (1 review written)

I ordered a 364gb USB Pen Drive from WAE+ back on 11th April 2013, as it was slightly cheaper than others online. It should have set alarm bells ringing when the fastest delivery option was nearly 2 weeks. So, anyway, the allocated time for delivery came & went, and the goods obviously never arrived. I started emailing/messaging them, but EVERY one of these was ignored/not responded to. In the end, I called them. That was even worse. After 25 minutes I finally got through to a lady who said... (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“BREACH OF CONTRACT - AVOID LIKE THE PLAGUE”

Written on: 23/04/2013

Please do not fall into the same trap of ordering from this company because they are the cheapest. THEY SHOULD NOT BE TRADING. Items that are listed as "in stock" on their website ARE NOT IN STOCK. They will take your money and then fail to deliver. Customer service is non-existent. Bordering on illegal. Currently in the lengthy and irritating process of getting my money back that they have STOLEN via VISA chargeback scheme. Thousands of unhappy customers. (read more)

Visit waeplus.co.uk

Mmmadmick's Comment

Written on: 14/05/2013

Google search Shut Down WAE+ petition.

Sign up if you wish.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Very poor delivery”

Written on: 23/04/2013 by featofclay

Item advertised as in stock and available on 'express' delivery. It took 2 weeks. No refund offered. Clearly this company do not hold any stock despite what they say on their site. However at least I got my goods eventually which does not seem to be the case with many. I believe this is the company formerly known as weareelectricals(dot)com Just search on that for a woeful range of problems Do not touch with a barge pole (read more)

Visit waeplus.co.uk

Mmmadmick's Response to featofclay's Review

Written on: 14/05/2013

Google search Shut Down WAE+ petition.

Sign up if you wish.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“6 Months emailing and the threat of legal action for...”

Written on: 23/04/2013

I had to threaten this company with legal action to get a refund from them. It is not possible for me to go into more detail here, I'm having trouble putting text into the review box, but you can find my review at money saving expert forums also. Terrible company. Avoid. (read more)

Visit waeplus.co.uk
Report this review
See next 10 reviews Showing 11 - 20 of 305 Reviews
★☆☆☆☆

“DON'T BUY FROM THIS COMPANY”

Written on: 22/04/2013 by DCaningham (2 reviews written)

You have been warned. This is a rubbish company which is one of many all over the internet. We really should stop buying from them, as all they want to do is insult us and steal our money. Looks like this is becoming the norm for them. (read more)

Visit waeplus.co.uk

Mmmadmick's Response to DCaningham's Review

Written on: 14/05/2013

Google search Shut Down WAE+ petition.

Sign up if you wish.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Awful”

Written on: 22/04/2013 by chillitaff (1 review written)

Ordered some rj45 - jr11 cables at the end of February and got a standard 4-6 days delivery which was ok. Several weeks later no items and no communications. Several emails to them with a standard response of "your order item is already allocated and will be delivered to you in few working days". Two months later and a call to their customer services team and I'm informed there is a problem at their warehouse and these items will not be available. Grrrrrr If I'd had an email initially... (read more)

Visit waeplus.co.uk

Mmmadmick's Response to chillitaff's Review

Written on: 14/05/2013

Google search Shut Down WAE+ petition.

Sign up if you wish.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Same story as everyone else. Goods shown as in stock,...”

Written on: 21/04/2013

Same story as everyone else. Goods shown as in stock, so lpaced order, after 3 weeks I was told that they were having problems getting stock, web site still showed as in stock. Atfer 4 weeks of waiting I canceled my order, only to be told I would have to wait for 30 days for as refund. No refund was made, so now I have put it in the hands of the credit card company. This seems to be common practice for this company, they must have hundreds of thousands of pound of peoples money, and must be... (read more)

Visit waeplus.co.uk

Mmmadmick's Comment

Written on: 14/05/2013

Google search Shut Down WAE+ petition.

Sign up if you wish.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“exceptionally bad”

Written on: 20/04/2013

as I wrote on trusted reviews, I ordered an APC power-conditioner on the 8th of March with delivery option 8 -10 working days. A bit long compared to Amazon or Ebuyer (5 days) but I would save perhaps £2. 2 weeks later nothing, phoned customer services was told there was a delay at 'EU warehouse'. 4 weeks later I phoned again, it was still awaiting delivery from EU warehouse they offered to 'speed up delivery'. 5 weeks afte order it finally arrived and to my surprise in the manufactures... (read more)

Visit waeplus.co.uk

Mmmadmick's Comment

Written on: 14/05/2013

Google search Shut Down WAE+ petition.

Sign up if you wish.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Unhappy Customer”

Written on: 18/04/2013

Advertises goods that it does not have in stock! When they failed to make the promised delivery date I called to cancel the order. I was told I would have to wait 30 days for a refund. It's been over a month now and I still have received nothing. When I try calling I am constantly on hold. Ridiculous! (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“STAY CLEAR, DO NOT USE”

Written on: 17/04/2013 by styl3r (1 review written)

items not in stock failed to deliver on date given emailed them to be told had to order in but just checked website again and says in stock so either way a lie now been told will take a few more days i don't hold out much hope never answer their phone this time i am at 46 minutes still no answer DO NOT USE THIS COMPANY YOU WILL REGRET IT!!!!!!!!!!!!!!!! they are being investigated by trading standards (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“Don't trust these sharks!”

Written on: 16/04/2013 by scoughlan (1 review written)

I have been disappointed with products bought from WAE+ before, which often seem cheap because they are 'grey' imports and come with an adaptor for UK sockets. I recently returned a router which was terrible, and eventually broke after 6 months. I waited 4 weeks for a refund which apparently is in their "terms and conditions" and I'm still waiting more than 6 weeks later with them claiming they can't process a refund. I have already had to contact my bank and now they expect me to obtain... (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“AVOID !!!”

Written on: 16/04/2013 by Phantomski (1 review written)

Ordered on 26th March. Money taken from my account immediately. 4-6 days delivery reported and item "In Stock". As of 16th of April, still showing as "Awaiting Fulfillment", still haven't received the order and no estimate provided via e-mail or phone help line. Repeated excuses about classic "item on the way but delayed at the european warehouse". The item still shows as "In Stock" throughout the whole period, even though it clearly is NOT. Customer service is non existent and completely... (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“WARNING! VERRRY DISATISFIED”

Written on: 15/04/2013

I orderer 1 month ago and nothing !!! Today I canceled my order and I hope to see my money back on my card after their 30 days terms and conditions rules. WARNING!DONT BUY FROM WAE!!! When I asked about my product delays they responded me with THE SAME ROBOT MESSAGES !!!. Incredible. God to help you all :) . My order #4402611705. Beginning with today, I will start my complaints to this company to all fraud institutions in UK and to police. Is not possible. (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“I purchased items, they never sent them. Communication...”

Written on: 13/04/2013 by tunafish22 (1 review written)

I purchased items, they never sent them. Communication is automated and I cannot get a refund. I have since found that they have conned many other people. I feel stupid now but must stop other people falling for this. (read more)

Visit waeplus.co.uk
Report this review
See next 10 reviews Showing 21 - 30 of 305 Reviews
★☆☆☆☆

“Samsung Sound Bar”

Written on: 13/04/2013

Ordered Samsung EW450 Sound Bar through this website were it said it was in stock. I have waited 21 days now and each time I have been in contact with them(twice), they say they are expecting a delivery next week. Just rang again with the same answer late next week which means, no guarantee that there will be a delivery and I would have waited 4 weeks. This must be against some consumer regulations to have advertised in stock, but to not actually have stock. (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“TERRIBLE PLEASE DONT USE!!”

Written on: 12/04/2013

I order a graphics card and was told it would be 4 -6 days delivery but after 2 weeks still nothing so I rang and they told me it was out of stock!! (when were they going to tell me?) So I changed my order to a different card and they said it would be here by the end of the following week. 3 weeks later still nothing so I rand the customer line and after several attempts I got in touch and asked where my card was ? The person said because of the recent weather a may take a extra couple of... (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“Worst place to do business with.”

Written on: 12/04/2013 by meva (1 review written)

These people are rubbish they have not refunded my money after i canceled my order.AVOID THIS PLASE LIKE THE PLAGUE. (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“Worst Online Shopping Experience of my Life”

Written on: 10/04/2013

Order 3 components for a new computer mid December 2012 and waited the stated 10-12 days I think it was. On the day of delivery only one item was dispatched at which stage I was told that they were 'pleased to inform me' that the other two products would be arriving in 5-7 days?? It was at this point I cancelled the remainder of my order, as is my right through distance selling regulations. WAE+ accepted this and said they would process a refund. For some reason they decided to ship these... (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“Atrocious !”

Written on: 10/04/2013

I ordered the Iiyama ProLite X2485WS LED Backlit LCD Monitor (order no.127881) more then three weeks ago and it failed to arrive. I didn't get any information from customer service about the whereabouts of my item. I called on many occasions and I never got the chance to speak to a customer service operative. I canceled my order but I still haven't received any confirmation about it. All the positive reviews on here, are most probably posted by employees of this company or are set up.I... (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“30 days for a refund”

Written on: 10/04/2013

I cancelled my order about 30 minutes after I'd placed it, late at night ~11-12pm. They still charged my card and when I called to confirm the cancellation next morning they told me I have to wait 30 days for a refund for an order which they obviously hadn't even started processing yet. Avoid this company at all costs. (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“DON'T DO IT!”

Written on: 09/04/2013 by JimSAnderson (1 review written)

I placed an online order with this company, and paid over £180 on 16th March 2013. The Item said IN STOCK, and delivery within 2-3 working days. The item has still not arrived (9th April) and the only way to contact the company is by Indian Call centre or email. I have tried the call centre 3 times, and email twice. I have been told each time that it has been delayed, and will be with me 'By the end of the week'. Today, I asked how I would go about getting my money back, and was told that... (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“HOW IS THIS BUSINESS STILL TRADING?”

Written on: 08/04/2013 by DANYELL (5 reviews written)

I ordered an Epson Stylus Photo 3000 on 20 November 2012 at a cost of £523.21 which included a surcharge for a quicker delivery. 2 weeks later and no delivery, following a long wait to talk to someone on the phone (55 minutes) I was told they didn't have it and they couldn't do refunds and I would have to contact my card company for a charge back. All good except my card turned out to be a Charge card not a credit card. I have tried all means to get my refund but WAE+ DO NOT answer phones... (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“website is terrible and dont answer calls”

Written on: 08/04/2013

still waiting 3 weeks for my delivery of a phone cover. THhe worst online shoping site I have ever encounted. By a long shot! (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“No Goods No Refund!”

Written on: 06/04/2013 by dleigh (1 review written)

after 10 days, no goods, could not contact them, so had to cancel, 22 days now no refund ,will have to go to card company (read more)

Visit waeplus.co.uk
Report this review
See next 10 reviews Showing 31 - 40 of 305 Reviews
★☆☆☆☆

“Avoid at all costs...and any price.”

Written on: 04/04/2013 by Huwbutts (1 review written)

If you have a short attention span, heed my warning: DO NOT CONSIDER BUYING FROM WAE+. This company is so incompetent and unprofessional, I cannot decide whether it is set up as a scam or not - that's how bad it is. I bought a laptop - "4-6 days" the site said. Placed order, checked order page, "8-10 days". Those 10 days have now passed - I spent 30 mins waiting on the phone until an Indian lass answered and cited "a delay at the warehouse", as if that were somehow a reasonable excuse. So,... (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“Awful, not product or refund!!”

Written on: 04/04/2013

I ordered a camera - still hadn't arrived 3 days after the due date. Requested a refund. 1 month later it still isn't in my account!! They say it can take up to 30 working days to get a refund, which is appaling anyway. They still haven't refunded me - very frustrating. (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“No contact, no delivery, no refund”

Written on: 03/04/2013

What to say.. avoid. Lost over £140 and vast amount of time. They may be the cheapest online store, but if no goods appear, is not a good deal at all! (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“Been waiting almost a month”

Written on: 02/04/2013 by k33k00

HATE this company. I have been waiting almost a month, the site is items allocated has done for a very long time now. I rung and after 40 minutes on hold i was told allocated means shipped. Then i was told to receive a refund i need to refuse the delivery! (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“Being Robbed”

Written on: 01/04/2013 by free2explore1

I bought a product nearly a month ago now. It was in stock and successfully checked out only 2 days later I found out that I will not be able to recieve the product as it has gone out of Stock even though money was taken, Called customer after 30 mintues failed attempts got chance to talk to someone who explained that refund will processed within 30 days. I argued the fact that I didnt wanted refund at first place. you either give me the product or return my money. was told that its their... (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“AVOID LIKE THE PLAGUE!!!!”

Written on: 31/03/2013

Had so much trouble with this company there's not enough space to wright the whole story. Basically ordered a Samsung LED 3D TV which I never received after waiting 15 days when they said 4-6 working days so I cancelled. Still waiting for my refund of £310.20? I have now been in touch with my credit card company to take this matter further to try to retrieve my money. This was actually a birthday present for my son, so I had to go and buy another TV which I got from Argos the next day. Also... (read more)

Visit waeplus.co.uk
Report this review
★★★★★

“Absolute top marks for incompetency, take you money. ”

Written on: 30/03/2013 by Csutor (1 review written)

To WAE + Staff I have ordered Enermax 1500 Watts power supply as advertised. Received Enermax 1200 Watts power supply Action taken: Returned Item Problem: You insist of Enermax 1500 W supplied Action taken: Photographic of unopened box of 1200 W power supply and serial Nr evidence supplied . Have taken photographs of Enermax 1200 W including serial number, sent pictures as proof with other print out. I have waited now for a month for the computer power supply and... (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“No reply until I flooded there servers with 700+ messages”

Written on: 28/03/2013 by jagr (1 review written)

No reply until I flooded there servers with 700+ messages Quick to take your money but when they changed delivery times I cancelled and 4 days later no refund or cancellation. Then after flooding there messaging service with 700+ messages they email to say sorry item shipped. I called UPS and they said item had not been collected only a label had been created. After emailing again I got an apologetic email (part of it below) saying order would be cancelled and refund processed immediately.... (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“A shockingly bad online store”

Written on: 28/03/2013 by jgrg1

I placed an order on the 11th March 2013 for a graphics card that WAEPlus stated was in stock on their website. I monitored the order status using their website which unhelpfully informed me that it was "Awaiting Fulfiment". I waited a full week before contacting them directly (prepare yourself for at least a 20 minute wait on hold before you get through to any one). Having spoken to one of the sales reps, I was informed that they were in fact awaiting stock and importing it from Europe and... (read more)

Visit waeplus.co.uk
Report this review
★☆☆☆☆

“WORST ON-LINE RETAILER EVER”

Written on: 28/03/2013 by ANNE-MARIE1981

ORDERED A TV STAND BACK IN OCTOBER 2012, NEVER RECEIVED IT ALTHOUGH IT STILL SHOWS IN STOCK ON THE WEBSITE, IN DECEMBER THEY PROCEEDED WITH A REFUND WITHOUT MY CONSENT, MARKED AS REFUNDED ON THEIR SIDE WHEN IT WAS ACTUALLY NEVER PROCESSED. STILL FIGHTING TO GET MY GBP200.00 BACK. SHAME ON THIS COMPANY!!! (read more)

Visit waeplus.co.uk
Report this review
See next 10 reviews Showing 41 - 50 of 305 Reviews
overview
waeplus.co.uk