Written on: 20/07/2013 by Andybuiadh (1 review written)
I ordered a 3DS XL and was told to expect delivery within 7-9 days. Day 8 came and I still hadn't been sent so I emailed, I got a reply on day 9 stating that they were out of stock and more would arrive soon. I asked them how long "soon" would be. No reply. Day 11 I emailed again, told that within 3/4 days they would get new stock. I told them to forget it and cancelled my order. I got an email from them 3 days later saying that my order had been dispatched, and upon telling them (again) the situation I was told to refuse delivery. Which I did.
Fast forward a little my refund has been acknowledged exactly one month to the day of me placing my order and apparently I should expect the money in my account within 30 days. SHOCKING service. Do not use this company.
As rated by our community of reviewers
" Great Service, Great Product " Read More
" Misleading Order Form " Read More
" Abysmal customer 'support' " Read More
" Do Not Believe Delivery Lead Times " Read More
" Disappointing Arrow mesh backA task chair ! " Read More
Written by random22