Poor service.

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Andybuiadh's review of WAE - www.waeplus.co.uk

★☆☆☆☆

“Poor service.”

Written on: 20/07/2013 by Andybuiadh (1 review written)

I ordered a 3DS XL and was told to expect delivery within 7-9 days. Day 8 came and I still hadn't been sent so I emailed, I got a reply on day 9 stating that they were out of stock and more would arrive soon. I asked them how long "soon" would be. No reply. Day 11 I emailed again, told that within 3/4 days they would get new stock. I told them to forget it and cancelled my order. I got an email from them 3 days later saying that my order had been dispatched, and upon telling them (again) the situation I was told to refuse delivery. Which I did.

Fast forward a little my refund has been acknowledged exactly one month to the day of me placing my order and apparently I should expect the money in my account within 30 days. SHOCKING service. Do not use this company.

  • 3DS XL £175

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Mmmadmick's Response to Andybuiadh's Review

Written on: 24/07/2013

google..... wae+ petition

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