Best avoided

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WAE - www.waeplus.co.uk
★★☆☆☆
1.7
18.0% of users recommend this
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Guest's review of WAE - www.waeplus.co.uk

“Best avoided”

★☆☆☆☆

written by on 27/02/2013

Much the same experience as others - saw Linksys Plsk400 homeplugs kit at a good price, bought it as 'in stock'. Then received an email telling me it was out of stock. Nothing more, just that. I rang them and said "~And...?" is more stock coming? when will it be in? do I need to do something?. Was told stock would be in 26 feb and would be with me by end of week. Rang today 27th Feb as no dispatch email received and told yes it was in, but needed to come from France and would 'probably' be with me next week. I found these reviews in the meantime and decided to cancel and buy and collect at PC world. More expensive, but a whole lot safer it seems.

Rang to cancel, a long time on hold but did get to speak to someone, she cancelled the order and said it would take 30 working days for the refund to get to me! I confirmed this from WAE's web site. An unacceptable amount of time to wait for a refund but fortunately not too much money.

On my way to PC World and won't be visiting WAE+ again!!

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  • Quality of website

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