Absolutely awful & not even cheap

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Viking Direct www.viking-direct.co.uk
★☆☆☆☆
1.4
From 142 reviews
9.0% of users recommend this

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Click here if this is your business

Guest's review of Viking Direct www.viking-direct.co.uk

“Absolutely awful and not even cheap”

★☆☆☆☆

written by on 17/12/2013

Years ago you could ring up and tell Viking the cheapest price, and they would better it, their customer service as friendly and understanding. Not any more. Customer service is dire. Costs decided by a computer.
Product range: fair
Quality: varies, depending on product
Pricing: expensive, especially as all their call centres are in third world
Delivery: Good
Returns: Don't get picked up promptly, and are not credited for months.
I would definitely recommend avoiding this company.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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