Written on: 30/06/2014 by Waughdh257 (1 review written)
I ordered a sample pack to select the quality and then submitted an order and paid for 350 gsm gloss cards.
Luckily I ordered a proof as the finish was appalling; the print quality was lack lustre, with little evidence of gloss card quality and the cut edges were feathered showing the white card stock.
When I called there was no customer service support at all, I was transferred three times and then told the problem was that a print run of 1500 would be printed digitally but the original sample I was comparing it to was litho.
Instead of helping me to find a solution they offered me a £600 litho run instead.
I am sure they are fine for simple or large jobs but not the place to come for quality smaller print runs.
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Written by rosssully
" Worst customer service! " Read More