Worst service ever!

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Guest's review of Solopress - www.solopress.com

★☆☆☆☆

“Worst service ever!”

Written on: 13/03/2013

As a result of poor communication between solopress and the Student's Union at my University, programmes that we needed for the first night of a huge-scale show failed to be delivered by the first night, leaving us stranded. Obviously their poor understanding/ lack of consideration of the impact of a first night without programmes has heavily dented my opinion of their service. Payment had been guaranteed, and despite being given the necessary details, solopress were obstinate and have heavily cost us.

  • 500 show programmes

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

Solopress's Comment

Written on: 18/03/2013

Our sincere apologies with regards to the problem you have experienced.

We would like to investigate further into this issue. Please could you provide me with your Job Number for this order and we will contact you shortly.

Please accept our apologies again.

Kind Regards

Emma Micallef
Sales Support Department
emma.micallef@solopress.com
01702 460047

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