Awful Customer Service

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Office Supermarket - www.officesupermarket.co.uk
★★☆☆☆
2.3
From 179 reviews
34.0% of users recommend this

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alfiemoon22's review of Office Supermarket - www.officesupermarket.co.uk

“Awful Customer Service”

★☆☆☆☆

written by alfiemoon22 on 05/08/2016

I ordered a desk the following day I tried to track and it said my order did not exist so I rang the call centre - after holding for over 30 mins I finally got through. However after being told to hold again was promptly cut off!!! they did ring to back to assure my order would delivered the next day as it has missed the cut off. Again I went to track my order and again it said my order did not exist. The dread of ringing the call centre again was confounded as I was on hold for 45 minutes only to be told my order was now cancelled. I would not recommend this company at all I have never dealt with a company who for one keeps you on hold for such a long time and when they say the product is on a next day service do not believe them as its not true!!! I will now go elsewhere for my order and hopefully receive a better service.

  • £160.00

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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