Product fault/ replacement & repair

Click here if this is your business
4.5 / 5
93% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Beancounter's review of Office Furniture Online


“Product fault/ replacement and repair”

Written on: 15/11/2012 by Beancounter (1 review written)

Having been very satisfied with the original purchase of a brown leather executive chair, bought a second model for a lower use situation. Unfortunately, two problems arose, one with the seat base stitching, and the other with the casters robustness. Upon notification, and without hesitation, the company replaced the seat base and provided a new set of casters. Couldn't have asked for more.

  • Goods purchased & cost

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review