written by Hatch281 on 24/08/2014
The sales staff are friendly and helpful, and offer good informative knowledge on their product base. Sp I placed an order for nearly £2,000 worth of product. To keep a very long and complicated story short; great sales, good fitting service, okay product, absolutely 'shocking' after sales customer service.
Thankfully we have a credit account, if they had taken my money upfront I would be far more aggrieved than I am at the present moment in time. 4 weeks in and still no closer to them sorting out collection of faulty and damaged products or replacing them with new ones. However, I have had six phone calls this week alone, trying to sell me new items!
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