worst service ever & patronising with it

Euro Office www.euroffice.co.uk
★★★☆☆
2.6
From 43 reviews
44.0% of users recommend this

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Savannah451's review of Euro Office www.euroffice.co.uk

“worst service ever and patronising with it”

★☆☆☆☆

written by Savannah451 on 27/03/2014

We have waited for 3 months for an order to be fulfilled and have been strung along until today we were told that they could not do it. Apology only when asked for by me. They talk the talk but do not provide service of which they speak. I wish that I could find something good to say about it. They are polite but incompetent.

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  • Still waiting

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Eocustomerservice's Comment

Written on: 27/03/2014

We are very sorry for the genuine frustrations you have experienced with your order from Euroffice, as with all our valued customers we are keen to ensure that we do our best to provide you with a fast and positive service and we appreciate all feedback that can help us transform negatives into positives.

The item in question had been discontinued by our supplier but we did try to source a suitable alternative, however on this occasion we were unable to find one. We apologise for the inconvenience this may have caused you, your account has been fully refunded as of yesterday and is now reflective of this.

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