Direct Office Supplies - www.directofficesupply.co.uk Reviews

Direct Office Supplies - www.directofficesupply.co.uk
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★★★★☆
4.4 / 5
From 8 reviews
87.5% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★
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“Excellent Service”

Written on: 14/05/2013

I would highly recommend this firm. We needed chairs very quickly over the easter holiday and they were the only ones who could get them to us in time. Infact they got them to us ahead of time. They have been more than helpful with 2 small issues with one chair and have been very helpful everytime I phoned. Overall I would say an excellent service and lovely staff (read more)

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★★★★★
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“Needed a Chair in a Hurry”

Written on: 02/05/2013 by william11a (1 review written)

My faithful old work chair broke after many years service, I needed one in a hurry, got in contact with Direct Office after looking at their website. The advisor was very helpful and pointed me in the right direction, ordered the chair and it arrived next day, great product knowledge, great service, I would use this company again. William United Kingdom (read more)

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★★★★★
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“Excellent service throughout”

Written on: 30/04/2013 by Iphilgood (1 review written)

I found the website, order process and delivery worked very well. There were absolutely no problems and everything arrived early, which satisfies my impatience. I will certainly use them again and I can recommend their service. (read more)

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★★★★★
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“Great Deal and Service !”

Written on: 30/04/2013

Bought an Office desk and drawer set from Direct Office Supplies...courier phoned and made arrangement for delivery...and delivered as planned. goods were as described and very good price...would use again. (read more)

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★★★★★
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“One of the best companies I've dealt with.”

Written on: 29/04/2013

Phoned Direct Office Supply on Wednesday morning and spoke with a salesman. He answered my questions about which office chair to buy and took my order over the phone. The chair was here (with free delivery) at 4.00 pm on Thursday - delivered directly by the supplier. Great service! There was a problem with the chair and I notified Direct Office Supply on Friday morning. I did have a problem getting through, but my call was eventually answered. They understood the problem, contacted the... (read more)

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★★★★★
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“Great Service”

Written on: 28/02/2013

We bought some white office desks from this company and were looking to purchase some bright office chairs to go, after speaking with Kat in their sales office she pointed out some options and even sent over an image of her lime green seat. We went with the same colour but on a mesh style chair and the office looks great. (read more)

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★★★★☆
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“No Problems at all”

Written on: 26/02/2013

We needed a couple of office chairs delivered quickly and after being let down by another company, I found direct office online and they explained that this model was now discontinued but they had a very similar chair at roughly the same cost. They sent over details of their chair by e-mail and included a specification sheet showing the differences and similarities to the original chair. We bought the chairs and they arrived 2 days later and I think they are actually better than the original... (read more)

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★☆☆☆☆
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“No reply, no satisfaction, no money back”

Written on: 08/02/2013

Do not use Direct Office Supply Company of East Kilbride. Easy to assemble they are not. Unresponsive to complaints they are. Unwilling to return calls, letters and rely on small print to refuse to accept responsibility and refund price of purchase (read more)

Directofficesupply's Comment

Written on: 16/04/2013

Not sure what this review is about but we will investigate, "Easy to assemble they are not" what this refers is unclear but if we can find out who customer is we will of course deal with it.

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Mikerondell's Comment

Written on: 16/04/2013

I am the customer and you know who I am because I spoke to you, left two messages, you promised to call back and did not. I then wrote a letter with all of my contact details and you did not respond.

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Directofficesupply's Comment

Written on: 16/04/2013

Thank you for getting back so quickly, Sorry but to my knowledge we do not appear to have received your letter but we think we know what this refers to, if you can e-mail info@directofficesupply.co.uk with details this morning as the above user name is not recognised. Rest assured our customer services manager will deal with it straight away

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Directofficesupply's Comment

Written on: 19/04/2013

Hopefully this has now been resolved, apologies for any inconvenience, should you require any further assistance do not hesitate to contact me at this office

Craig
Customer Services

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Mikerondell's Comment

Written on: 19/04/2013

Thank you for resolving this problem

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