written by Phillipp202 on 12/03/2017
I was looking for a good deal on Dry Wipe Markers and saw the option to buy refillable ones so I thought, "Great, I'll go for that" so I went through the checkout process and I saw that they had a box at the bottom that says "Comments to the driver" so I wrote that if I wasn't in to just pop it over our fence. The order was dispatched and the next day when I got home, I saw a redelivery note from Royal Mail about it being too big to put through our letter box; which was annoying because I specifically put that note there for this occasion. I find out from Cult Pens that there's absolutely NO reason why that comment box is there because there IS NO purpose for it which is very misleading and I let them know that. So not only don't I have my order, but they mislead people into believing that they will pass on the messages you put in that comment box. I will NEVER be doing business with a company that misleads people.
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