written by on 11/06/2021
I was given the name of the company from JG Windows Metrocentre.I booked the repairer who then had to cancel due to his local Covid restriction. I told him I'd wait until it lifted (3 weeks). He then scheduled an appointment at 3pm. However, he contacted me at 12 pm stating that he was at the house. I was an hour away and could not meet him at that time. He tried to cancel and I asked why, as he scheduled the time. He then tried to apply guilt (making it my fault and stating complete miss-truths) and a silly story about how I should have been waiting all day. Then I stated that he should honour his visit as he booked the time. He then started to raise his price for the call out and argue. The company is very unprofessional. I do not recommend. His attitude was outrageous.
written by EvelynHopkins on 20/03/2016
just another below average retailer who treats customers with indifference....that's why they keep getting less and less of them. Bought a keyboard from them a while ago, all went well. Tried to buy another one about a year later, the experience was completely different. Obviously, there never will be another one.
written by TOCCATA on 01/04/2015
I exchanged my keyboard for a used organ with WBOC, having had an organ before - I was missing the pedals and the bigger instrument. The service I received was first class. The first instrument delivered developed a fault and was replaced with another instrument in as new condition within a short space of time. The delivery team were very good and took great care whilst getting the organ into place.
written by Moraleslt139 on 15/11/2014
Purchased organ from wboc and was delighted with its condition .Was given a day for delivery and time and it arrived as I had been told it even was ten minutes early. The delivery men were very friendly and had no trouble getting it to where it was to go. If I have a reason to purchase another organ I will definitely use wboc again well done . The only niggle I have is the website is not updated regularly .
written by John Short on 06/06/2014
I have used Whitley bay home organ centre since I was 30 and I'm now 61. They taught me to play. I reckon I have had 8 or more organs from this shop and been delighted with service, part ex desks and support. Simply wouldn't go anywhere else ...thinking if a Tyros 5 now part exchanging my Tyrios 4 Highly recommended
written by MultiChestnuts on 11/03/2014
I purchased my keyboard from this music instrument supplier, delivery was when they said it would be and the delivery men were very helpful
written by on 31/08/2011
nothing but a bad experience, bad customer support, bad email communication, avoid this seller.
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