Reidys www.reidys.com

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★★★★★
4.6
92.0% of users recommend this
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Latest Reviews

“Avoid these fools”

★☆☆☆☆

written by Hahnmi1968 on 06/09/2022

Purchased a guitar from Reidys, easy purchase, price I was happy with, delivery was next day, and i couldnt have been more impressed. Then when i got home amd had a chance to properly inspect the guitar, i was disappointed. This, admitedly, was purchased from them "in good condtion", as pre-owned, but i wasnt expecting it to be pretty much unplayable. At some point, the nut has been replaced poorly, not high enough, strings buried way below the top of the nut. This means that to stop any buzzing of strings on frets on the first couple of frests, the bridge has to be wound up really high, on its posts, around 10mm above the body, and this is exactly the setup it arrived to me in!...So, yep...no more buzzing frets, but the strings are far too high towards the bridge end, making it unplayable, pretty much. Yes, pre-owned guitar, but still payed £300 for it, and i honestly would have expected their techs to have looked over their guitars before theyre sent out. I emailed them...they took a day to respond, they asked me for a phone number so they could get one of their tech guys to call me...that was three days ago now...ive emailed them since...nothing! No reply. Seems that theyre not worried at all now theyve got the money. Now it looks like i'm going to have to spend more money getting a tech to put this right! Very VERY disapponted at the communication from their customer service department. Dispute opened with Paypal, as these guys don't wanna know, once they've got your money!!! AVOID!!!!

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“Faulty EHX Deluxe Electric Mistress Flanger Pedal”

★★☆☆☆

written by GentleGiant1 on 18/04/2015

Ordered through Amazon and satisfied by Reidys Home of Music. Delivered promptly things were looking good until I opened the box. Filter Matrix Switch was faulty held in place only by the Pedal case. the finish was also poor Black Paint/Print dripped over one side I was told they didn't check the Item before leaving the Warehouse and rely on the supplier to do this. To me this is not acceptable as you have to pack the Item for shipping anyway and it takes all of two minutes to do a visual and tactile check. from order to refund it took 3 weeks, What a waste of time and energy! Buyer Beware!

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“Reidys, great customer service.”

★★★★★

written by on 17/02/2013

Reidys were great to deal with. The standard of service from initial enquiry through to final delivery was top notch ( I wish more companies were as good as this). They offered to photograph the actual instrument and send me pictures which arrived within minutes, thank you [name removed]. My order was processed quickly and professionally, thank you Dale. I was kept fully informed of delivery status and the instrument arrived promptly. Packaging was first class, contents were safe and sound. I would certainly recommend this company for it's quality of goods, service and staff. It's refreshing to be dealt with by a business that is modern whilst retaining good old fashioned friendly customer service.

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“Good advice and Great guitar”

★★★★★

written by on 28/06/2012

I was recommended a Santos Martinez SM 600 classical guitar and have been delighted with the instrument. It has exceeded my expectations. The build quality and finish are superb.But the sound pruduced across the range and pitch is exceptional from instrument in this price range.I would have expected to pay considerably more to get the richness of tone and "playability" that this instrument offers.The friendly advice and excellent service from the Reidy`s staff was much appreciated.Bob Hawken.

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“Yamaha NP11 keyboard”

★★★★★

written by Ribchester on 27/06/2012

Got good pre sale information and help with deciding on which instrument filled the brief. Instrument delived same day and finding the stand was not ideal, this was changed on the same day. Staff were all polite, knowledgeable and very helpful. A very impressive service - thank you.

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“Reidy's is tops for electronic piano sales!”

★★★★★

written by jknotten on 18/06/2012

Top marks! Excellent pre-sales advice, sales processing and delivery. This is my second purchase of a Yahama electronic piano from this company. Prices are very competitive with free delivery, free stool, my latest purchase for a wedding present was handled superbly, the happy couple had no idea what the package contained when it was delivered as notified ahead of time. I am extremely happy with the communication with the firm, very easy to get back to the same person again, and I cannot recommend them too highly. My first choice for the next time!!

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“Top Rate Service”

★★★★★

written by GaryMew on 09/05/2012

My dealings with Reidy's are t he benchmark for British service. The price of my Bass was agreed in line with the company promise and the delivery was second to none. I was well informed and the items was delivered right on time as advised. The staff throughout were polite and friendly. I will be doing business again with Reidy's and would highly recommend them to others. Thank you very much. Many regards Gary

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“service beyond compare”

★★★★★

written by milvaine on 05/05/2012

i dont believe you could better service than this ,ordered on the thursday morning and delivered by friday afternoon,updated as to the despatch and arrival by email and excellently packaged,i wouldnt hesitate in reccomending this company to anyone.

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“Above and beyond”

★★★★★

written by ormskirksteve on 18/04/2012

I was informed by my son about a music exam he had coming up and he needed new strings.As my local music store is a complete rip off I am always using the net to buy my stuff.I put in a price comparison for strings and several names came up.I had previously visited Reidy's store in Blackburn and decided to go with them.I placed the order on Tuesday with a small note to ask them if I could get the strings.They replied straight saying the strings were about to be posted. I woke up on Wednesday morning to find the strings had already arrived.

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“Gretsch Electromatic Pro Jet Guitar”

★★★★★

written by IanGMair on 13/03/2012

I 'm a great fan of Gretsch Guitars and I fancied a solid body version. My web search brought me to Reidy's music center, where I found A beautiful Silver sparkle finish Pro Jet Guitar with Bigsby tremolo It's a gorgeous looking instrument, slightly unusual in colour, the front done in silver sparkle with off white white and black binding. the sides and back a deep walnut varnish. Two mini humbucker pick ups allied to the mahogany Maple topped chambered semi-hollow body, give a wonderful sound. I had to have it. Reidy's web site made buying a simple processes, and the 6 months interest free credit reduced wallet strain considerably. It was swiftly delivered, well packed and arrived in perfect condition. I can thoroughly recommend Gretsch Electromatic Guitars, which although the "budget" arm of Gretsch and made in China and Korea, They are well made and finished and can rival many "Professional" guitars. Reidys offers an excellent service. I am very happy with the whole experience

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“TOP QUALITY SERVICE WITH CUSTOMER SATISFACTION IN MIND”

★★★★★

written by silverbil46 on 07/03/2012

I HAVE MADE PURCHASES FROM REIDYS IN THE PAST AND RECEIVED THE SAME PROFESSIONAL SERVICE WHICH MADE THEM MY OBVIOUS CHOICE TO BUY FROM AGAIN. WHEN I RECENTLY PURCHASED AN OVATION APPLAUSE AE128 ELECTRO-ACOUSTIC GUITAR AND THEN AGAIN LAST WEEK WHEN I PURCHASED A YAMAHA PACIFICA 112VCX ELECTRIC GUITAR THEIR CUSTOMER CONCERN AND ASSISTANCE WAS FIRST CLASS!. ON EACH OCCASION THEIR STAFF HAVE BEEN MOST HELPFUL AND POLITE. ONCE THE ORDER WAS READY FOR DISPATCH, THEY PHONED TO SAY IT WOULD BE OUT FOR DELIVERY THE NEXT DAY. NO WAITING IN WONDERING WHEN IT WOULD ARRIVE!! ON BOTH OCCASIONS THE GUITARS WERE DELIVERED THE NEXT MORNING BEFORE 10-00am! REALLY WELL PACKAGED AND ABOVE ALL , NO DAMAGE! I WOULD RECOMMEND REIDYS SERVICE WITHOUT HESITATION AS IT MAKES A CHANGE TO RECEIVE PROFESSIONAL SERVICE WHICH THE CUSTOMER CAN BUY FROM WITH CONFIDENCE!. MANY THANKS!!!

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“One of the Best...”

★★★★☆

written by Mothership42 on 06/03/2012

I ordered a Guitar that arrived with some kind of manufacturers issue. After a quick & courteous correspondence with there customer service,a courier was dispatched by them & was returned next day free of charge.I received a full & complete refund. I've purchased a Guitar previous to the returned one which was flawless,so I think I just got unlucky this time. I would still purchase from Reidys again if needed. I got unlucky this time,but was easily rectified by there excellent service. From my own experience,I can recommend.

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“Reidys come up trumps!”

★★★★★

written by Nigeguitar on 02/03/2012

Having been let down by another online musical store,I telephoned Reidys to discuss the problem. They were helpful and agreed to sell me the same item at the same lower price that had been advertised elsewhere. Within a couple of hours I had the equipment I needed and was off to band practice fully loaded. Thanks again to everyone at Reidys, I would not hesitate to use you again.

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“Professional, efficent service with good prices and...”

★★★★★

written by pmhedges on 08/02/2012

The only slight problem I encountered before I bought the item's was when I did try and use your search facility on your website, and it never worked, ie: guitar hardcases didn't return any finding's, but you had hard cases in stock on your site as they show up with the guitar details ? I was impressed with Jamie's help over the phone, as I had never previously dealt with Reidy's, but he made it easy. I would certainly use Reidy's again, and recommend them to friends !

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“Unbeatable Price. Superb delivery service. VERY pleased!”

★★★★★

written by on 22/01/2012

I recently bought a Yamaha keyboard from Reidys. I bought a

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“Great Quality wireles microphone”

★★★★★

written by davidklynton on 31/12/2011

I bought these microphones at the start of the year because you had them on offer. I have not used them until this Christmas. I record the Nativity plays for the local school and produce a DVD for the parents. The microphone that I used in the past caused me problems because of the limited range. These are good for 50 meteres The microphones are fantastic. I can have my camera at the back of the large church and the microphones at the from and the signal is rock steady even with several people in the isle between the microphones and the receiver. The microphones are very sensitive and pick up the tiniest sound from the smallest child. Thank you to these very good quality microphones I have produced the best Nativity DVD in over seven years. Thank you for a fantastic product

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“Fantastic customer service”

★★★★★

written by Rogerwhite on 21/12/2011

After buying my GW8 keyboard i could hardley wait for the day of its arrival. I contacted Reidys on that day only to be told they could'nt find it but later they told me they found the keyboard in the display in there shop window. as it was a display item they would let me have it at a reduced price,i was very happy with that not only with the reduced price because they let me have some accesseries with it. They were so helpfull and polite i would certainly go back again for any purchace i needed. Many Many Thanks Roger White.

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“Reidys Music Review Fabulous Service, Very Helpful,...”

★★★★★

written by on 20/12/2011

Called to order Yamaha Key Lit Keyboard, was advised by member of team of stock availability for either brand new or a reconditioned at discounted price, I ordered new item, and was advised of up to three days for delivery (due to weekend) they also recommended the stand for the product too. Item delivered first thing in the morning via a courier in the snow. Would highly recommend Reidys Music, as it was refreshing to deal with a company who values their customers, and is patient and knowledgeable about their products. Thank you Reidys. (Richard) NB I also rang other online music stores who either did not have the stock, depiste their website claiming in stock today, or they tried to sell me a products which was not suitable at all. Hence me choosing Reidys, first class delivery, superb customer service. Thank you once again.

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“Guitar”

★★★★★

written by on 19/12/2011

I looked on a lot of sites for a guitar for my son for Xmas and none compared to this. They were quick to answer any queries i had. Would definitely recommend

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“Excellent Service”

★★★★★

written by alanni1 on 13/12/2011

Excellent service. Order guitar amp on Wednesday night which was delivered free of charge to N-Ireland on Saturday morning by DPD Couriers who Reidys now use. Reidys service including navigating their website and communication from them after order was placed was excellent. Couple this with use of courier which does not consider N-Ireland to be a 2 week camel trek unlike other couriers which have delivered to me recently means I have no hesitation in recommending them. I will certainly order from them again.

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