Musik Produktiv - www.musik-produktiv.co.uk Reviews | Online Musical Instrument Shops

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★☆☆☆☆

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“What a nightmare!”

Written on: 17/04/2013

I bought an ESP Horizon in Reindeer Blue from this site, and I bought it because of the low price, and the fact it said 'In stock now!' on its page. Sadly, after placing this order, I heard nothing, prompting me to email them, asking them what's going on. They emailed back,saying it wasn't in stock, and wouldn't be for a while, so naturally, I demand a refund. After much talking, they send me a refund. In Euros. Now, exchange rates change every day, so I end up being refunded £51 less... (read more)

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★☆☆☆☆

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“Not to be trusted!!!!”

Written on: 07/11/2012 by uk ken (2 reviews written)

These people advertise instruments at much lower prices than UK retail, take your payment then tell you that they can not deliver "for weeks or months because of problems with the manufacturer!" Then trying to get your money back is a joke. I am still waiting for a £716.00 refund after a week. They no longer reply to my email messages and I now no longer have the funds to buy my lad a birthday present! Keep away from these people! (read more)

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“Liars-Absolutely terrible company. Avoid at all costs”

Written on: 21/10/2012

Tthe price shown in sterling is not the price that you will be charged. They billed in euros and used a different exchange rate to the one advertised. Totally misleading and unethical. Stay away. (read more)

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★★★★★

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“Unbeatable price and service”

Written on: 18/09/2012 by duncant (1 review written)

A week ago I purchased a Hartke Bass Attack VXL Preamp Pedal from Musik Productiv at almost £40.00 less than most other online shops were selling it. And it arrived within three days of ordering. I initially had a problem with the pedal, but when I phoned technical support it turned out it was my fault... communication by phone and by email by Ian, the tech guy, to get me up and running was outstanding (thanks Ian). Today I was online, comparing prices of a Roland Micro Cube BASS RX Bass... (read more)

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“Fantastic Service”

Written on: 03/08/2012 by fab7

I bought a Jackson SLSXMG soloist and it arrived within three working days in perfect condition, I couldn't be happier with the service provided by this company. All their goods are transported from their warehouse in Germany and yet they still managed to get the item to me in just 3 days time.I recommend this company as a supplier to anyone, they offer great prices and have large amounts of stock available at all times. Thank you Musik Produktiv. (read more)

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“Never again....”

Written on: 04/05/2012

Ordered from them, asked the UK Office first if it was billed in £GBP, the answer was Yes. Then found I had been billed in Euros so incurred a commission charge....complained and was evantually refunded the charge weeks later, but only after complaining to the German part of the company. Also, the power lead was an EU one, not UK. And when the item did arrive, the price on the box was the best part of 100 Euros less than what I paid. Complained about these problems, but no action taken, the... (read more)

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★★★★★

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“Excellent Excellent Excellent !!!”

Written on: 24/04/2012

Ordered Epiphone acoustic guitar on Sunday was delivered the following Thursday. Excellent comminication throughout, received DHL Track and Trace number so knew exactly where parcel was every day. Excellent delivery time from Germany. Excellent quality of product and well packaged, double boxed and bubble wrapped. I would definatly use these guys again, they were the cheapest on the net for the model i wanted and the service i have received has been superb, 10 / 10 !!! (read more)

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“Excellent service and cheapest price”

Written on: 13/03/2012 by guitar-junkie (0 reviews written)

I saw these guys on google shopping and thought i would give them a try. They have a UK sales office and all the stock ships from their warehouse in Germany, took 3 days to arrive with DHL. I ordered my first american strat, having tried one in my local shop first. Musik Produktiv were £80 cheaper than my local store and offer a 30 day money back policy so i had nothing to lose really. The guitar arrived yesterday and is actually better than the one i tried. I would recommend these guys.... (read more)