Keysound - www.keysound.co.uk Reviews
Latest Reviews
★★★★★
“Customer service second to none”
Written on: 18/05/2013 by YorkshireDave58 (1 review written)
Having traded with Keysound for over 5 years, their motto has always been the customer is the most important factor of the sale - not only on purchase day, but customer support after sales is of paramount priority. They believe that customer satisfaction is greater than the sale, so to provide a post-sale service backup ensures, to the best of their ability, that they are keen to help the customer get the best out of their product, so either a telephone call or email to their website will... (read more)
★★★★★
“COME HERE IF YOU WANT IT ALL.”
Written on: 16/05/2013 by SOUNDSFAMILIAR. (1 review written)
Although I have only a first time experience of Purchasing from this Company, I must say that it has been a pleasure to do business with a Company that offers good advice, knows it's music and is helpful right down to the last. I do not hesitate to recommend KEYSound to any one looking for good service. Well Done and thank you. (read more)
★★★★★
“Excellent Advice and Service”
Written on: 16/05/2013 by pianoreview
Keysound acted promptly to my enquiry and gave me good advice. The piano was delivered quickly and properly installed. (read more)
★★★★★
“Purchase PA3X”
Written on: 15/05/2013
Fabulous Keyboard.Cant fault it.Sounds and Styles first class.Should have bought it in the first place. (read more)
★★★★★
“buying a keyboard”
Written on: 11/05/2013 by AndrewWhysall
Keysound were very helpful when I was looking for a keyboard. They gave me the right amount of attention, were very knowledgeable about the products they had on display and left me alone when I needed time to see what the keyboards sounded like when I played them (as opposed to the expert!)...and the coffee was great too ! Well worth making the 80 mile round trip and I came away with just what I wanted (read more)
★★★★★
“Korg PA588”
Written on: 10/05/2013 by daveakeys (1 review written)
Great service - advice and helpful expertise. Efficient transaction and email follow up. This is a retailer who enjoys developing long term customer relations, rather than a quick sell. I would not hesitate in returning if I need another digital keyboard. It is a pleasure to encounter a shop where the owners are engrossed in the the product. Nice one! (read more)
★★★★★
“This shop is really helpful, both salesman I dealt...”
Written on: 10/05/2013 by Jorge123sfdhg
This shop is really helpful, both salesman I dealt with at different times really knew their subject and had plenty of information to give me. They were also very understanding that I had to sit there for a long time whilst trying different pianos. Great shop, they do all the brands and really friendly service! (read more)
★★★★★
“Why Buy from Keysound. ?”
Written on: 14/04/2013 by patrolmanbob1 (1 review written)
I made my first purchase from Keysound in 1984 since then I have continued to buy with my latest purchase being a Korg PA600 in April 2013, I have found them to be very friendly, with extensive knowledge of the many products that they sell, and happy to assist customers with any questions, this canot be said of all music dealers and Keysound do go out of their way to help their customers, I have many friends with musical interests that say the same. The Korg PA600 is very good value for... (read more)
★★★★★
“Keysound & purchase of Casio Privia px350”
Written on: 26/02/2013 by Pianogona
I arrived at Keysound in Leicester as I was very keen on the Casio Privia px350 having checked out many reviews and similar specced Digital Piano's in the same price bracket. I'm from Milton Keynes and I couldn't find a dealer nearby hence driving to Leicester. Keysound were very friendly and helpful allowing me try a number of keyboards and gave me unbiased advice. Based on this experience I would definetly recommend them to others. (read more)
★★★★★
“Keysound - www.keysound.co.uk”
Written on: 18/02/2013 by JohnCambridgeshire (1 review written)
If you are looking for an excellent music shop with staff who know what they are talking about; able to offer sound advice; as helpful and friendly as possible look no further than [name removed] at Keysound in Leicester. I have been buying keyboards and organs from him at organ and keyboard festivals for many years now and I can guarantee that you will get total satisfaction from him and his team. They are always at the end of the telephone or will promptly reply to emails and will quickly... (read more)
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Showing 1 - 10 of 40 Reviews
★★★★★
“Used Yamaha 9000 pro keyboard”
Written on: 08/02/2013 by Davidedwards1946
The used keyboards was great, in excellent condition and when I phoned with a query, keysound quickly responded and even gave me the telephone number of an expert at yamaha who soon had me going in the right direction. absolutely no adverse remsrks to make regarding this transaction. (read more)
★★★★★
“What a birthday present”
Written on: 07/02/2013 by Cyril.Blackford (1 review written)
I bought the Roland F120R as a surprise present for my wife's birthday. It arrived perfectly on time at 9am as requested and she is absolutely delighted. Could not thank Keysound enough for their help and consideration. (read more)
★★★★☆
“BK5 Purchase”
Written on: 07/02/2013 by Bobsound9
Excellent service and the usual helpfull staff. (read more)
★★★★★
“Roland HPI7F from KEYSOUND”
Written on: 06/02/2013 by redbritannia (1 review written)
After deciding to get back into piano playing again, we thought we would go digital/electric. After shopping around we called in to Keysound in Leicester and from the on the decision as to what to buy was made easy by the help and knowledge of [names removed]. The choices they had were endless. We finally decided to go for a Roland piano and after being given the chance to try at home ,the decision was made easy by the demonstration and enthusiasm from [names removed], to go for a Roland... (read more)
★★★★★
“Brilliant”
Written on: 31/01/2013 by jlarge58995 (1 review written)
The service from start to finish was fantastic - I was given so much information and my piano arrived so quickly and effortlessly. I would not hesitate to recommend to anyone and am looking forward to shopping at keysound in the future! (read more)
★★★★★
“Roland used digital piano”
Written on: 29/01/2013 by Grandpip
Although the piano we purchased was a fraction of the cost of a new all singing dancing one this didn't seem to matter as customer service was second to none, from my initial phone call to Keysound I spoke to Steve he was very informative about the piano, friendly and gave very good impartial advise with no sales pitch just good constructive comments regarding our requirement. When we arrived at the shop to collect the piano parking is limited at the front of the shop but. This was... (read more)
★★★★★
“Roland LX15 digital piano”
Written on: 28/01/2013 by robincawhite (1 review written)
A knowledgeable and friendly Leicester-based keyboard seller. I enjoyed talking to themn about my purchase, and they kept me informed of its likely delivery date. When it arrived at their shop, it was delivered the same day. The team assembled and checked the new piano as part of their service, and took away all the copious boxes it came in. Superb stuff. Highly recommended. (read more)
★★★★★
“The Best Keyboard/Piano shop with A1 Service”
Written on: 21/01/2013 by c.watts37 (1 review written)
My name is Chris Watts and i am a Jazz piano player/ Vocalist.... I recently Purchased a Korg PA3X from Keysound in Leicester for which i am extremely pleased with....you can see me using this live at.. This Keyboard enables me to play with professional backing and sing through the keyboard using effects and on board real time harmonies. The most impressive thing about Keysound apart from great products, is the information Steve and Nigel can give you and their after sales service. At... (read more)
★★★★★
“Purchase of a KORG PA3X76”
Written on: 19/01/2013 by PhilCourt (1 review written)
RESEARCHED THE INTERNET FOR THE COMPANY I THOUGH WOULD OFFER THE BEST PRICE AND AFTER SALES SERVICE. EVEN THOUGH THEY WERE A 126 MILES AWAY I WAS NOT DISAPPOINTED WITH THE OUT COME IT WAS WELL WORTH THE DRIVE TO MEET THEM AND MAKE THIER ACQUAINTANCE THE PRODUCT IS EXTREMELY EXCITING AND I AM VERY PLEASED WITH IT,BUT THIS HAS COME ABOUT BY THE AFTER SALES SUPORT THAT STEVE DOVE HAS GIVEN ME TO ENABLE THE UPGRADE FROM MY TYROS 4 PRETTY SEAMLESS AND THE PROMISE OF FURTHER SUPPORT EITHER BY... (read more)
★★★★★
“DD-65 ”
Written on: 09/01/2013
The digital drum machine i brought was a great bargain, Im having hours of great fun, Putting drum pattens together and adding percussion to our songs, Buying a full drum kit was going to be difficult as we dont have a van, But the DD-65 is so light we dont need one! (read more)
See next 10 reviews
Showing 11 - 20 of 40 Reviews
★★★★★
“Key Sound Review”
Written on: 08/01/2013 by SanjivShah (1 review written)
Looking to buy a piano for my daughters proved challenging until I visited Keysound. Nigel at Keysound was extremely helpful,courteous and kind.His impartial advice was greatly appreciated and his enthusiasm has rubbed off on my daughters.He took his time in answering every question and additional information was given.I did a lot of research online and I found the prices to be very competitive.The after sales service is impeccable.The piano was delivered and assembled within a few hours of... (read more)
★★★★★
“Fantastic Keyboard Shop”
Written on: 05/01/2013 by Xracer77 (2 reviews written)
I called Keysound late on a Saturday afternoon just before New Year and spoke to Steve Dove after being let down by internet instrument suppliers claiming to have stock of my chosen digital piano. Steve was brilliant, sorted out my order, and within 20 minutes I had a confirmed delivery date from the courier. My piano arrived, fresh, new and nicely packaged, on time and ready to play. Steve called me at least twice more to check all was well. I could't ask for more; honesty, excellent... (read more)
★★★★★
“Kawai CN34 Piano”
Written on: 20/12/2012
I am very pleased with this piano. It has a good selection of different piano voices to accommodate any piece of music and all the other voices are very realistic. Mixing the voices and adding rhythms is fun and also being able to jam along with pieces played through the computer. Its an excellent instrument whether you use it as a piano or for having a bit more fun playing around with the other features. The lesson songs programmed into the piano should be excellent for introducing my... (read more)
★★★★★
“Fantastic Customer Service.”
Written on: 12/12/2012
Purchased a Roland Piano, via the internet. Found the Steve and his staff to be very helpful and polite. They believe in the old fashion value of good customer service, which you do not find much nowadays. On the day of delivery I was kept informed of when the piano would arrive and they were on time. I had a full demonstration which was much appreciated. i have nothing but praise. Their after care service is very good. Highly recommended. (read more)
★★★★★
“which digital piano?”
Written on: 09/12/2012
great service from demonstration through to very prompt delivery. Enthusiasm and knowledge of what is available in abundance, my daughter and I very much appreciated the demonstrations of how to use the various applications on the roland digital piano we ended up choosing. Definately recommend this family run business to anyone looking for a piano. Thankyou keysound! (read more)
★★★★★
“I do not usually enjoy shopping”
Written on: 08/12/2012 by A.Blanchard (1 review written)
I do not usually enjoy shopping but buying at Keysound was a great experience. My wife was encouraged to try all makes of piano and were given sincere and patient help. The delivery and assembly was very prompt and well done, no hassle. My wife now plays at least once a day and she loves it especialy all the features. Should have had one years ago. (read more)
★★★★★
“Roland F120”
Written on: 06/12/2012 by stanofthefopuntain
I was so impressed with your service. I ordered my Roland F120 late on Saturday 1/12/12 with a promised delivery of Weds. 5/12/12. By the evening of 5/12, I had assembled the piano and was playhingn it - and it's brilliant!. Thankyou, Gilbert Hayes (read more)
★★★★☆
“Selection and purchase of a digital piano”
Written on: 26/11/2012 by phanch (1 review written)
Keysound is the type of shop that is small enough to offer a personal and enthusiastic service but large enough to hold a good selection of keyboards from many brands. Keysound were able to demonstrate the sound qualities of each instrument which I found to be as informative as brand reputations and technical specs. The only negative I can think of is that parking can be difficult in that area. (read more)
★★★★★
“Good to do business with you”
Written on: 25/11/2012
Have been dealing with you for a long time and will continue to do so in the future. Thanks, Ray` Will always recommend you to others. (read more)
★★★★★
“Keysound cannot be beaten for quality of service”
Written on: 23/11/2012
I have been dealing with this supplier for over thirty years,and have nothing but the highest praise for their knowledge,enthusiasm,and customer relations.It is always a pleasure to see them,either at their premises or at one of the many musical events they support.Nothing is ever too much trouble for them. (read more)
See next 10 reviews
Showing 21 - 30 of 40 Reviews
★★★★★
“A pleasure to do business with”
Written on: 17/10/2012 by X4JCN (1 review written)
I found Keysound through a google search and was totally happy with the service and friendliness from start to finish of my purchase. Extra information was provided to help my choice of piano, the financial side was smooth and professional. Free delivery and set up were a bonus, and the friendly helpful attitude throughout made this purchase a pleasure. (read more)
★★★★★
“Roland BK-7M”
Written on: 16/09/2012 by Clyde777
I wanted to take some time to say how delighted I was with bothe product and the service at KEYSound. Since my bringing the BK-7M home and trying it. I have been really blown away with the potential of this unit the sounds and the flexibility make a truely great alternative to a live band. I would totally recommend this backing track module to anyone looking for a great sounding unit. It is particularly useful for practise as it is for performance. Thanks again to KEYSounds for the advice... (read more)
★★★★★
“Superb service. ”
Written on: 11/08/2012 by 0465Andy (1 review written)
From walking on the shop we were treated exceptionally well. Very supportive but not overpowering service giving us plenty of time to talk amongst ourselves and try the instruments. Very knowledgable about every make and model. Extremely helpful with great monthly terms and free delivery. Great aftetcare phoned to check we were happy with everything They go out of their way to make you feel spe iCal. (read more)
★★★★★
“Magicians as well as musicians! ”
Written on: 06/08/2012 by IanDRobinson
Steve and Nigel at Keysound were brilliant. I had this long list of diverse audio needs all needing to be sourced within a couple of hours and delivered within 48 hours. They rose to the challenge perfectly, everything was there when I arrived, at great value costings. The equipment performed perfectly for an audence of a 1,000 each time all week. Magic! (read more)
★★★★★
“My first Digital Piano. Roland FP-4F”
Written on: 03/08/2012 by Rob_D
having decided at 40 to learn to play piano i ended up at keysound after lots of confusing internet searching for the right instrument. I am so glad i did, as they were extremely helpful and had a much better idea of what i actually wanted than me. Eight months later i am still amazed by the quality of the instrument for the money. Have visited the shop a couple of times since to say hello and ask a few questions re my learning. Got to say their advice is spot on. They obviously love... (read more)
★★★★★
“Hpi-6f”
Written on: 31/07/2012
Great demonstration given to us on this piano. Service was excellent as piano was assembled for us. Delivery extremely fast as it was delivered two days after purchasing. Would recommend to anyone. (read more)
★★★★★
“My first elecronic piano”
Written on: 30/07/2012
The F120RPW is neat, smart and I found it easy to get to know. For an entry-level instrument it has an amazing range of sounds and rhythms which will keep musicians of all standards, including one of my limited skill, amused and experimenting for hours. It really is "Plug and Play!" I can't say I've found anything to gripe about yet so thre's nothing bad I can say. The service at Keysounds was excellent. They were knowledgable and patient and really tried to make sure I got exactly the... (read more)
★★★★★
“Casio CTK5000”
Written on: 16/07/2012 by sammymac68 (1 review written)
My son is 10 and has been having keyboard lessons for the last 2 years,his keyboard was a very old casio my dad had given him and desperately needed replacing with a more up to date model! His teacher recommended keysound on Narborough road,she said they were extremely knowledgable,helpful, friendly and would give great advice....she was absolutely right. After my son had pleaded with me to buy a lovely,but out of our price range Roland model,he had a go on the yamaha and casio,and chose the... (read more)
★★★★☆
“purchase of Roland E60”
Written on: 15/07/2012 by Delstar (1 review written)
I have dealt with Keysound in the past when they were called Dean Organs and have always found them very helpful regardless of the nature of the business.On this occassion I bought a Roland E60 keyboard and after just a few days of ownership,(I have a hell of a lot to learn),it is exactly as they described it,an amazing instrument,and I`m sure it will give me years of pleasure.Thanks to Steve for being so helpful and understanding of my lack of experience with the technicalities of the... (read more)
★★★★★
“Top class service, very helpful, great price.”
Written on: 13/07/2012 by user1066
I was looking for a keybouard for my daughter to learn / practice along with her school piano lessons. The internet had many reviews and suggestions which, to be honest, just made the whole thing more confusing. A trip to Keysound changed all that. Steve was really very helpful, explaining the differences between the different models and manufacturers and demonstrating to me and my daughter some of the very clever things that modern keyboards and pianos can do to help people who are just... (read more)
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