Guitarbitz Guitar Shop - www.guitarbitz.com Reviews

★★★★★
4.9 / 5
98.6% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“vintage v100”

Written on: 24/05/2013 by blackbob12 (1 review written)

great guitar well set up was able to play straight from the box, and next day delivery. thanks v (read more)

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★★★★★

“ Well Stocked and Quick Delivery”

Written on: 17/05/2013

Always have the parts etc. I require. Delivery is always prompt. Have used several times now and will continue to use. (read more)

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★★★★★

“Excellent service”

Written on: 06/05/2013

everything was just fine. From buying to despatch to quality of the product and finally delivery. Thanks. Shahzad (read more)

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★★★★★

“Highly recommended ”

Written on: 03/05/2013 by Amypage18

I recently brought a guitar for a birthday present off this website, and I would high recommend buying from this company. I received a phone call saying that the specific colour I have brought wouldn't be in stock for another week, and they asked if I would like another colour, a refund or if I was happy to wait for the item to be restocked. I responded with I was happy to wait and they said sorry for any problems caused and the item would be dispatched as soon as it arrived. The... (read more)

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★★★★★

“Guitar parts”

Written on: 27/04/2013

Has an excellent range of parts available. Excellent for purchasing strings. Prices are always competitive. Dispatch and and information relating to order is always prompt. (read more)

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★★★★★

“Problem solved”

Written on: 25/04/2013

Unable to find parts locally used your website which was easy to navigate and found the item required. Delivery was prompt and the guitar now repaired and working again. (read more)

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★★★★★

“IBANEZ SANDGRIP PICKS”

Written on: 21/03/2013 by DaveJustice (1 review written)

Got exactly what I wanted. Excellent price, delivery and FREE POSTAGE. Great deal. I'll be back again that's for sure. Dave Justice (read more)

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★★★★★

“A fantastic discovery”

Written on: 15/03/2013

I was surfing the net a month ago, searching for a new guitar, and discovered this website casually and WOW... awesome, great site with great instrumets and a fantastic customer service (I had some problems with the courier and they were very helpful, nice and very quick to answer my mail)! A five star shop, i would buy from them again a thousand times! (read more)

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★★★★★

“Great Service”

Written on: 15/03/2013

Went to our local shop to buy my daughters next guitar, they were so not interested we decided to buy on-line. Guitarbitz service was just great, arrived on time, exactly as advertised and has held it's tune, sounds great and good price. Only had one problem with the supplied case shoulder strap - they sent a new case in the post next day. Fantastic. (read more)

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★★★★☆

“very happy with items”

Written on: 01/03/2013

I ordered a few items for my son for Christmas and he was very pleased with them. Would not hesitate to use site again. (read more)

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★★★★★

“fast delivery and very prompt replies”

Written on: 24/02/2013 by carissafoo

i bought a 3/4 travel acoustic by Tanglewood. Guitar was despatched soon than expected and was given a very organized tracking system. Guitar arrived in pristine condition and was checked by one of the guys in the warehouse. I'll definitely shop here again. Thank you for the pleasant experience! (read more)

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★★★★★

“fandabydosy”

Written on: 15/02/2013

after hours of trawling the net, found guitar bitz and decided to purchase guitar, one of the most reasonably priced on net compared to other sellers.good service,fast shipping would buy from this seller again. (read more)

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★★★★★

“Excellent”

Written on: 15/02/2013

Competitive prices and fast delivery. Highly recommended. (read more)

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★★★★★

“Martin Strings”

Written on: 09/02/2013 by revbanjo

Tried getting them from local shop. Not in stock, 1st time. Not open next attempt.Back in 10 minutes 3rd try. From Guitarbizt - Ordered on one day , delivered next available post. Excellent response along with a 5% discount card. Would certainly use Guitarbitz again. (read more)

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★★★★★

“New Player”

Written on: 09/02/2013

I have only just started playing guitar and looked online for a set of strings. The required item was low price and the service was very quick. I believe they arrived next day. I will not hesitate to order from you again and would certainly reccomend you. (read more)

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★★★★★

“First Purchase”

Written on: 04/02/2013 by Boovie

Just a note to say excellant customr service from start to finish, a pleasure to deal with such a professional company. (read more)

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★★★★★

“Purchase of guitar strings”

Written on: 03/02/2013

Right I purchased Electric Guitar Strings from Guitarbitz on two occasions and the reason I went back the second time was because the service was second to none. I got the particular strings I was looking for and they arrived the next day after ordering them and I live in Northern Ireland. The second order was exactly the same. I would definately recommend guitarbitz. The strings I ordered were Elixir nanoweb in three different gauges to try out. Very pleased with my purcase. Thanks again. (read more)

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★★★★★

“First time I have used Guitarbitz. Took advantage of...”

Written on: 02/02/2013 by Ritegard

First time I have used Guitarbitz. Took advantage of Guitarbitz offer on multi-pack guitar strings - Great value for money and the strings arrived the very next day! Excellent service.I will definitely be using them again. (read more)

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★★★★★

“Great, prompt service!”

Written on: 02/02/2013 by CharlesEdF (1 review written)

When Guitarbitz came up on my computer, I saw the ideal gig bag for my Dobro. It looked good but the site told me to phone to check for stock. I was rewarded with a very pleasant and friendly voice from a man who was not fazed by my questions and who went away to check if the bag I wanted was there. When he verified that it was, a quick order over the phone resulted in an excellent product being delivered within a few days. All I can say is that the photo didn't do it justice because the... (read more)

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★★★★★

“Professional quality products at affordable prices! ”

Written on: 02/02/2013 by GeeGeeWins (2 reviews written)

A couple of years ago I was somewhat 'coerced' into selling my old guitar and amp equipment to buy a new wooden floor for our house...a long and deeply regrettable story. So, when my wife asked whether I wanted a new guitar this Christmas I jumped at the chance and immediately set about scouring the Internet for potential shops and products. As most of my local shops closed a few years ago, I was expecting to have to travel up to London or Birmingham to actually buy what I wanted, but... (read more)

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★★★★★

“Service and Quality”

Written on: 04/01/2013 by Ross404

I have been buying from Gutarbitz for four years. Two guitars, one Amp and many other 'bitz' from strings to stands etc..My wife and I have never been disappointed by deliveries or the quality of the goods and services. The bonus is that all this happens with quite competitive pricing. Always the 'First port of call'. (read more)

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★★★★★

“Schaller Tremolo Arm for Floyd Rose - Black ”

Written on: 04/01/2013 by peter-webb4

I bought this as a replacement for a missing floyd tose bar. So did not use the whole replacement parts. The bar fitted straight on to the floyd rose, no hassle. Works as well as original, and still have other parts if/ when floyd threads go. Guitarbitz sent the parts rapidly so here in time for christmas. Great service, and great value. I shall shop with again. No faults to pick with. straight forward. Quality part at great price. (read more)

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★★★★★

“Great guitar stuff!”

Written on: 04/01/2013

Website was easy to navigate. I looked at several sites before deciding to buy a guitar for an adult beginner from guitar bitz. The descriptions and reviews of various guitars were written in the same format and so were easy to compare. I couldn't believe how quickly they wanted to deliver it, but changing the delivery time was very straightforward. I liked that they set out clearly what checks they do before the guitar is posted. I also like the amount of information on the website to aid a... (read more)

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★★★★★

“Guitar strap heaven!”

Written on: 04/01/2013 by clairebell68

I was looking for a guitar strap but something a bit different when i came across Guitarbitz while browsing the web. They had a great choice to choose from, so much in fact that i found it difficult to just choose one. It was great value for money and was very impressed with the speedy service especially as it was christmas time. I also liked the fact that i received an email asking if i received the item and if i was satisfied. My partner loved his new guitar strap and is now going... (read more)

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★★★★★

“Great Service”

Written on: 04/01/2013 by kenpitman (1 review written)

Excellent product with superfast service couldn't be better! (read more)

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★★★★★

“Elixir Nanoweb Phosphor Bronze acoustic strings”

Written on: 14/12/2012 by Skychanter

IMO one of the worlds best acoustic strings. Very fast shipping, and Guitarbitz have just about the best prices around. Excellent service. Will use regularly. (read more)

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★★★★★

“Fantastic”

Written on: 02/12/2012

Ordered recently some new strings as a first time buyer. They were here the very fast (the next day in fact). I had taken advice from the revies on which strings to try and must say love the sound I am getting. Thank you GBz, you will most certainly be getting more orders from this happy customer! (read more)

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★★★★★

“Brilliant. Informative and quick”

Written on: 30/11/2012

First time buyer of a guitar for my daughter - website is great for advice and guidance as to what to buy and what you need to consider when buying. Having made a decision - price was really good value and I was amazed at the quality of the guitar I chose at that price. It was delivered within 24 hours of ordering -I couldn't believe it. It was packaged very well and a lovely thing to behold. My daughter is thrilled and I think in time if we need to upgrade or require any other accessories,... (read more)

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★★★★★

“One of the Best online musical instruments shop ”

Written on: 24/11/2012 by slowbert (1 review written)

It's my second purchase at Guitarbitz and I confirm what I said a few days ago...Guitarbitz is a great company and even people who work there are very professional and careful to customer requests; shipping is very fast and secure and items are perfect. Thank you, Alberto. (read more)

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★★★★★

“best service”

Written on: 19/11/2012

We are very pleased with the quality and the quick service.We will always shop with guitarbitz .We will recommend to any one it is not very expensive.Good quality. (read more)

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★★★★★

“Absolutely faultless site”

Written on: 18/11/2012

Friends bought me an e voucher for a present. Used the site to purchase items and received a first class service. Customer services seem to be diminishing within a lot of companies these these. But certainly not guitarbitzi. These guys cannot do enough for you! Excellent service! (read more)

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★★★★★

“Great Customer Service ”

Written on: 16/11/2012

Ordered an ESP LTD M-10 in the morning, received the dispatch e-mail within an hour, was dispatched after around 3 hours. The guitar arrived fully checked and tuned the next morning. Very pleased with both the guitar and the service, would definitely recommend. (read more)

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★★★★★

“Found guitarbitz by accident on the net, found the...”

Written on: 11/11/2012

Found guitarbitz by accident on the net, found the item I was after much cheaper than other sites I'd been on. Orderd item and it arrived the following day first thing!!! Brilliant service highly recommended faultless in all catogories!!! (read more)

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★★★★★

“AMAZING service!”

Written on: 03/11/2012

This website is super-efficient, has everything I could possibly need, and super delivery in the UK for FREE! Fantastic. I tried to restring my guitar and had a pin break, had new pins the next day thanks to this amazing website. Would DEFINITELY buy again, doing it right now! Amazing products that I wouldn't find anywhere else and much much much cheaper. I could definitely spend many hours on here, the perfect website for all guitar needs. And they offer amazing discounts - you don't even... (read more)

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★★★★★

“Tusq saddle for acoustic guitar”

Written on: 02/11/2012 by Dan2 (1 review written)

Very very fast service from GuitarBitz, the Tusq saddle for my acoustic guitar gives a major sound improvement over the plastic one that it replaced, the sustain is very noticeable. (Existing strings used, so the sound difference is attributable to the new saddle only) (read more)

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★★★★★

“My First Electro Acoustic!”

Written on: 02/11/2012 by AliSari (1 review written)

Ordered a Wash WCD18CE as I have a Washburn electric and love their guitars. Spent a while looking around for a good guitar for a good price, guitarbitz came up trumps on both! Delivery was fast and packaging was perfect! Highly Recommended! (read more)

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★★★★☆

“Gordon giltrap vintage delivered to Spain”

Written on: 02/11/2012 by Melviola

Love the guitar and very happy with the case too. As for the guitarbitz service; great website, great price. Overall happy... Was very surprised however that the guitar (especially as it was being shipped to Spain!) did not have its strings loosened, nor come in a box; but just in the case. Therefore the case was a little knocked about. Like I say, overall very happy with the product and service but this is maybe something that needs to be worked on!? (read more)

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★★★★★

“guitar and strings”

Written on: 23/10/2012 by koshka9093 (1 review written)

everything went very smoothly from start to delivery. I was kept informed of the progress of my purchase at every move right down to the time of delivery. (read more)

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★★★★☆

“Fast optional day delivery.”

Written on: 21/10/2012 by diamondedge34

Great guitar for the money. Plastic very slightly freyed at edge but overall happy with purchase. (read more)

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★★★★★

“Guitars,parts and everything!”

Written on: 20/10/2012 by Chrisstrats

Ive used Guitarbitz quite a few times now,and will use them again...no problem! Great service,great prices and excellent customer service...Highly Recommended! (read more)

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★★★★☆

“Vintage V100 left hand. All's well that ends well ”

Written on: 19/10/2012 by GeoffreyP (1 review written)

After a hiccup in the ordering process ie. the item on the website was listed as in stock so I ordered only to find that no delivery appeared on the next day delivery and no explanation was received. I then queried on the phone, they apologised and I was informed that when they went to collect for packing and dispatch there was none on the shelf of Cherry Sunburst as ordered. I just would have appreciated a phone call at that time as I was quite happy to purchase the Tobacco Sunburst that I... (read more)

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★★★★★

“Vintage V100 LP copy”

Written on: 19/10/2012 by svesam64

I have to say I am very pleased with GuitarBitz! I am a beginner in playing guitar, and was looking for a desent guitar for a resonable price. Have been searching on Ebay, but felt a little bit uncomfortable with that. By a coinsedence a stumble on this site Guitarbitz. Looking around and a saw the wonderful "Vintage V100". I ordered it directly! They sent it VERY fast and I am so pleased with the guitar! It looks great, sounds terrific and that makes me more interested to learn... (read more)

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★★★★★

“ Grandsons Birthday present ”

Written on: 19/10/2012 by thedoey

Thanks for the swift delivery of a half size guitar for my grandsons birthday 26/10/2012 so not opened yet! He was so keen to strum my acoustic on his last visit to us in Portugal so now he will have his own. You gave a very good description of the package on offer, as buying on the internet can be a bit hit & miss. thanks again, John Doe (read more)

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★★★★★

“Came back for more...”

Written on: 11/10/2012

Second purchase and a bit more specific, pots 'n' stuff. As before, quick as you like and bob on. Can't see me searching around for another supplier if I need anything else. So, well done! Forgot to use the 5% discount though...trust me I won't forget next time. All is good! (read more)

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★★★★★

“Great Service Again”

Written on: 05/10/2012 by Roarig (1 review written)

I have found the purchasing on line experience very easy. The guitar was out of stock but a request for an e mail notification when back in stock was really helpful. Just a matter of days before I was able to place my order. The delivery cost to France was very reasonable at £15. The equipment arrived within 3 days very well packed and the guitar wa seven tuned ready to play straight out of the box. Fantastic service for the second time from Guitarbitz a real example of how distance selling... (read more)

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★★★★★

“Couldn't be better”

Written on: 31/07/2012

Super-quick delivery of my strings at the lowest price I could find anywhere on the web. Couldn't ask for more. (read more)

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★★★★★

“Spot On !!”

Written on: 27/07/2012

Great Value Product. Super Fast Delivery. Can't Ask For Anything More Really. Very Satisfied Customer (read more)

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★★★★★

“coudn't fault the service”

Written on: 26/07/2012

Service was excellent- after my order was processed i received emails saying when my order was accepted, dispatched, on which day it would arrive and then the time slot on the day to the nearest hour. The guitar itself was well packed and secured. Although I am no expert in guitars (was buying as a gift), the guitar looks good quality, and amazing value for the price, and came with basic playing guides and chords included. Overall very impressed with the business as a whole. Many Thanks. (read more)

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★★★★★

“Excellent Service, Great Value”

Written on: 25/07/2012 by londoncard2 (1 review written)

Could not have been happier with the whole process of buying a new guitar. Ordered online at a good price, item delivered on time (their delivery service works so well, you get a 1 hour slot sent to you the morning its due to bbe delivered so you dont have to wait around all day). Guitar arrived having gone through their 12 point check (they mae sure the guitar is perfect before sending it out), tuned up and ready to play out of the box. I wouldnt hesitate to use Guitarbitz again anytime. (read more)

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★★★★★

“Outstanding service!”

Written on: 16/07/2012 by Ewenutz (1 review written)

I was extremely happy with my shopping experience at GuitarBitz, It was the best price I could find after many hours spent looking online. I was delighted to be offered free postage, which is something that isn't offered very often here in the Shetland Islands, Most places I've tried to buy from in the past have offered free postage, up until the point of paying, then add on ridiculously high postage costs which instantly puts me off. I was very impressed with the delivery time, also a... (read more)

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