My first purchase

Guitar-Galleries - www.guitar-galleries.co.uk
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Yam.fazer's review of Guitar-Galleries - www.guitar-galleries.co.uk

“My first purchase”

★★★★☆

written by Yam.fazer on 03/11/2016

I was in the right place at the right time, figuratively speaking. I got an exceptional deal on a guitar I had lusted after.
Delivery was very quick and guitar well set up - by the chinese factory.
I do agree with a previous review that I did not feel I was a valued customer in the sense that I placed an order and they sent it - no human contact.
It is the first time I have come across Guitar Galleries and this, i beleive is a new website launch so they may have been snowed under.
Based on price alone, I will certainly return!

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Dunncmichael's Response to Yam.fazer's Review

Written on: 04/11/2016

Hi There, Thanks for your review and helpful comments. I think you have a very good point about online purchases. We much prefer a face to face or a phone transaction. We love talking to our customers so please feel free to call us for a chat about your purchase anytime. We try and keep a balance when selling online as a lot of people who buy online do want a quick and easy process. However i do see your point!

Thanks again for your helpful comments, we will take it on board.

Many thanks

Mike

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