Excellent service despite suppliers not delivering speedily.

“Excellent service despite suppliers not delivering...”

Written on: 15/06/2012

I gave a mini bulk order for magnets and music stand lights. The lights and 2 sets of magnets arrived really quickly but I had to wait for the other magnets as they had to be reordered from the suppliers. The suppliers were very slow in delivering the magnets but DJM Music kept me informed at all stages of the waiting time and gave me the opportunity of a refund if I became tired of waiting. Luckily the magnets arrived a few days before I really needed them - could have done with an email saying that they'd been posted as the package was a bit big and wouldn't have gone through the letter box. However, all was well and I'm delighted. The magnets are amazing - luckily I haven't had to use the light as yet but I've been told from another very satisfied customer that they are great. Thank you very much - will probably use you again when I need musical items.