Poole Moto Reviews - www.poolemoto.co.uk

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Latest Reviews

★☆☆☆☆

“BUNCH OF SHYST........ ”

Written on: 22/06/2014 by qkFernandez32 (1 review written)

PURCHASED A HIGH VALUE ITEM OVER THE PHONE THAT WAS ALSO BEING ADVERTISED ON E-BAY. TOLD ITEM WOULD BE POSTED NEXT DAY AND ON E-BAY THEY ADVERTISED GOODS WOULD ARRIVE WITHIN 3-4 DAYS. A WEEK WENT BUY WITH NOTHING SO I CALLED AND WAS GIVEN A POSTAL REFERENCE NUMBER WHICH OBVIOUSLY SUGGESTS THEY HAD POSTED THE ITEM AND TOLD TO FOLLOW UP MYSELF. AFTER A LOT OF HASSLE CHASING POST OFFICE I GOT TOLD THE ITEM NUMBER MEANT NOTHING TO THEM ! PHONED THE SHOP AGAIN AND A CHAP SAID HE WOULD PHONE POST… Read Full Review

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★☆☆☆☆

“Shouldn't be in business ”

Written on: 19/06/2014 by Clay312 (1 review written)

I always try and keep business local, so gave Poolemoto a chance to match a price I'd seen on the internet.. The owner was very helpful and got very close to the price I'd seen, promising goods in the next few days. Of course he wanted payment, and I was happy to give him card details to the value of £1288.00 ( everyone's happy ) After a week I phoned asking when good would be arriving and was told a couple days, a few more days later I phoned again and told tomorrow or the next day... The… Read Full Review

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★☆☆☆☆

“Rude charlatans”

Written on: 09/06/2014 by DeeganHernandez (1 review written)

3 weeks to have a little top box and rack fitted on my little scooter! I ordered and paid in advance on the phone, when I turned up at the arranged time, a week after the goods werent there. They eventually agreed to come to fit it at my home the following week, after arguing on the phone. They brought the wrong box and the kid that fitted it did not know how to connect the lights to it so he left! When I phoned the shop to complain, the owner told me they gave me the wrong box and the lights… Read Full Review

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★☆☆☆☆

“TERRIBLE CUSTOMER SERVICES”

Written on: 25/04/2014 by rdMcCarthy473 (1 review written)

Ordering online make sure the goods are in stock, took our money said in stock, two weeks later we ring goods not available but we had to do the chasing. Sent a different pair to try no good, sent back now saying they have not received them even though had to pay £12 postage now waiting for refund but again we have had to do the chasing. Plenty of better online motorcycle establishments to use would not use or recommend this company… Read Full Review

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★☆☆☆☆

“beyond words”

Written on: 11/02/2014 by frankievally (1 review written)

I bought a pair of motocycle pants on 25-1-14 and after some time , I ask after a copy of the invoice and a tracking number after repeated emails and phone calls I finally get a copy of the invoice and a fake tracking number. So here we go again numerous emails and phone calls then i finaly got to talk to a guy that tells me my parcel was sent but suddenly disappeared into the thin air ofcause a lie They had sold me a pair of pants They did not have the and could not obtain so instead of… Read Full Review

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★☆☆☆☆

“DO NOT USE, THEY ARE RUBBISH!!!”

Written on: 25/06/2013 by Jaxq850 (1 review written)

I bought a £700 pair of motorbike leathers on Tues 30 Apr 13 and was told I would receive them by that Friday. I never received them that Friday, or the next Friday, or the Friday after that, in fact it has been 8 weeks and I have never received them. I phoned Poole Moto countless times and asked for a refund. I was met with rude staff with false promises who hung up on me!! I asked to deal the manager and he was even worse! I was forced to go through the citizens advice bureau and even… Read Full Review

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★☆☆☆☆

“Dreadfull Company”

Written on: 09/05/2013

Ordered a helmet, shown as in stock, 7 weeks later still hadn't arrived so cancelled the order but never got a refund. Two weeks later helmet turned up & they now refuse to collect it or refund the money, so having to claim through credit card. Given countless unfulfilled promises and stories along the way no of which match up.. Totally disorganised and don’t appear to know what’s going on in their own shop. DO NOT buy from this company –YOU WILL REGRET IT. … Read Full Review

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