written by on 31/07/2013
Was delighted to find the HTC One X+ advertised at a great price. Ordered
on Saturday evening, so expected delivery (to mother-in-law's house as I
work full time) on Tuesday. Money disappeared from my account on Tuesday
but no phone. Order status still showed "In Security Check". Contacted them
by email and got almost instant reply that they would look into it. Couple
of hours later was informed that I had failed the security check. Chased to
find out why - since they already had my money - was given some bull about
being obliged to carry out security checks and the delivery address had
flagged me as high risk! So why offer the alternative delivery address
option!!! Then they told me that because I had threatened to report them to
ASA because I didn't believe they had any stock but were still advertising
they would reject any future orders I submitted!!! The money has since
been refunded to my account - several days after it had initially been
debited
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