shocking customer service

Mobile Phones Direct www.mobilephonesdirect.co.uk
★★★★☆
4.4
88.0% of users recommend this
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alexcoll's review of Mobile Phones Direct www.mobilephonesdirect.co.uk

“shocking customer service ”

★☆☆☆☆

written by alexcoll on 26/11/2015

I returned my new phone over 10 days ago. And I have had no contact from the company regarding it. I have phoned on numerous occasions and all I get is pathetic excuses and promises of phone calls back. I phoned today and was told the same excuse and a promise of a call back from a Manager I waited in all afternoon on my day off for a call! Alas nothing again. This company treats it's customers with total contempt and I will never use them again.

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