Shambles!!!

Mobile Phones Direct www.mobilephonesdirect.co.uk
★★★★☆
4.4
88.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

KabirKhan's review of Mobile Phones Direct www.mobilephonesdirect.co.uk

“Shambles!!!”

★☆☆☆☆

written by KabirKhan on 24/04/2014

Ordered around midday expecting next day service. The following day I was sent an e-mail - everything was OK and the phone was on the way. Then 3 days later, I was told the order had been declined by Vodafone. The same day the phone turned up and was connected to Vodafone. When I enquired, it appeared to be a surprise to them and they had no record of me having the phone which was convenient as they wouldn't need to provide any cash-back under such circumstances!

  • Samsung s4 mini

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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