Zero Service Level

★★★☆☆
3.0 / 5
52.5% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

midlands40's review of Mobile Phones Direct www.mobilephonesdirect.co.uk

“Zero Service Level”

Written on: 10/12/2012 by midlands40 (2 reviews written)

Ordered a HTC Windows phone on Wednesday evening. Was given a 2 day delivery timeframe. All e-mails/website queries are totally ignored.
The only way to contact them is wait 10-15mins on the phone to be given another delivery date.
It's now Monday and they tell it should be with me tomorrow but might be Wednesday.
Really not worth the wasted time and hassle.
Avoid like the plague

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