Claiming to send order, never did

Mobile Fun - www.mobilefun.co.uk
★★★★★
4.6
From 1535 reviews
93.0% of users recommend this

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Guest's review of Mobile Fun - www.mobilefun.co.uk

“Claiming to send order, never did”

★☆☆☆☆

written by on 01/09/2013

I ordered a FitBit, an all though they claimed to send it it hasn't arrived. It's now more than two months since I initially ordered it, and I am still getting the occasional auto generated email says it's not in stock. All my friends using other online shops received theirs after just a few days. Two weeks ago I contacted them an I eventually got a reply saying they finally had it back in stock, and that it would be sent next day. Today however I got another auto generated email saying this item is not in stock. This is terrible customer service. Would definitively not shop there again.

  • 120$

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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