M Blue Ltd Reviews - www.mblueltd.co.uk

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★★★☆☆
2.6 / 5
438
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Latest Reviews

★★★★★

“Speed of Light”

Written on: 27/09/2017 by davidmb1212 (1 review written)

Having gone for the Fast Track repair for my broken screen iPhone. It took less than 24 hours to arrive bended at my home. You couldn't ask for a better service. Thank you MBlue… Read Full Review

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★★★★★

“Great service”

Written on: 26/09/2017 by Emcf (1 review written)

Used this company for the first time for an iPad repair, fault was diagnosed quickly and I was updated by very helpful member of staff. Repair was effected (faulty chip) and iPad returned using the fast track service at very reasonable cost compared to Apple and with a year's guarantee. I would certainly recommend and use this company again… Read Full Review

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★★★★★

“Efficient, Speedy, & Informative”

Written on: 20/09/2017 by 44Strong (1 review written)

Sent my Sony Z3 compact for replacement front screen after investigation I was informed the back was cracked also. So replaced that at same time. The phone arrived the day after all the repairs where completed. Excellent service from MBlue in all areas. … Read Full Review

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★★★★★

“Very satisfied customer ”

Written on: 18/09/2017 by JulieK118 (1 review written)

I just wanted to thank you for not only fixing my iPhone screen and sending it back the next day, but also for the great service I received when phoning. I would recommend your business to anyone and wanted to let you know how pleased I was with the whole experience, after being quite nervous to send my phone in the first place. Thank you… Read Full Review

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★☆☆☆☆

“Z3 screen repair”

Written on: 13/09/2017 by Nolan313 (1 review written)

One of the worst customer service experience I've had. First time I've been bothered to write a review. Paid for 3-5 days, took 26. Endless calls to find out what going on and endless promises that werent met. We'll send it out tomorrow, we'll call you back later etc. Ordered a screen protector and they haven't included it. It's £10 cheapers than other companies, but useless. I saw bad reviews but thought people might just be moaning… Read Full Review

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Sonyz31's Comment

Written on: 13/09/2017

m blue also have loads of subsidiary names, presumably because their reviews are so terrible. appleiphonerepairs, blackberryphone repairs, htcphonerepairs etc etc

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★★★★★

“Z5 compact camera replacment - super speedy”

Written on: 23/08/2017 by theoldfruit (1 review written)

Really impressed that I got this back so quickly (in 3 working days) and it works perfectly. Price was very reasonable too. Recommend!… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS ”

Written on: 02/08/2017 by UNIONJAKE (2 reviews written)

To cut a very long story short... They replaced my Iphone 7 screen with a cheap screen that wasn't as responsive, the colours were visibly different and dull on the screen. On top of this the home button stuck out from the device and was sharp, it caught my finger every time I used it. There response to this was 'it's only a little thing, it will be Ok' They also said they carried out work that they actually didn't and charged me for it. There customer service was appalling. I had to take my… Read Full Review

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★☆☆☆☆

“Sony Z5 Screen Repair”

Written on: 24/07/2017 by Tymo70 (1 review written)

I sent off my son's Z5 as the screen was cracked. It came back within a week and though the repair wasn't the best I'd ever seen (a bit tatty and shoddy) the phone worked ok.....for 3 days. I contacted these people and was told to return the phone under the 12 month warranty. I returned the phone on the 6th July. I heard nothing from them for nearly a fortnight, despite numerous emails and phone calls from me chasing. I had excuses like, everyone is out to lunch and, the part is stuck at… Read Full Review

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★★★★★

“Screen fix.”

Written on: 01/07/2017 by AllanFair (1 review written)

Second time I have used this firm and based on my first experience I held no reservations in doing so. My iPhone 6S had a screen which darkened in one corner during use. Out of interest a price check with a local firm showed repairs by them would cost in excess of £130.M Blue charge £49.99. Booking process straightforward. Opted not to fast track repair. Posted phone on a Saturday and surprised to receive notification that it was being returned on the following Tuesday. Speed of service and… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 20/06/2017 by Miller441 (1 review written)

I sent 7 screens to mblue webuy brokenscreens, they told me only one 1 was working, they were all working, and they would only pay me for 1 at £7.50, I told them to return my screens and they returned 7 screens that were not mine at least 3 of the returned screens were Chinese copies (I sent original Apple screens to them) I lost nearly £60 here and the money to post them, I got nothing back not even the one working one (even though all 7 were working and original, they sell the screens for… Read Full Review

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★★☆☆☆

“Water damage fail”

Written on: 19/06/2017 by Lexie116 (1 review written)

Returned my iPhone 5s with water damage stating that it couldn't be repaired as motherboard damaged. In fact it transpired a simple cleaning fixed the problem. Beware...get a second opinion before trusting their diagnosis. Another company may easily repair… Read Full Review

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★★★★★

“I phone 6 plus smashed screen and glass repair.”

Written on: 20/05/2017 by 415Cormier (1 review written)

No 1 payed 59.99 for this repair of a shattered screen and new glass. This is very cheap so I must admit I had my reservations. Thoughts were to give them a shot and see what happens. I stuck a small note to the back of the phone with my name phone number, address and M.Blue invoice no and phone Lock code to make this fool proof as to who's phone this was! No excuse for getting the wrong phone back ect. so now lets wait and send it off. whoopee I thought. No 2 sent it off without the sim in… Read Full Review

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★★★★★

“Awesome Efficient Company ”

Written on: 15/05/2017 by LadyHolt (1 review written)

These guys have made the repairing of technology a really easy and well priced process. Having searched the internet for days only to find extortionate prices, I came across this company. I'm not a technology savvy person and in my world my iphone is just a phone. But when I dropped it and broke the screen I was devastated. But these guys made it so easy to from start to finish, to get it repaired. I entered the website, picked out my phone and what repair was needed. (They even have an… Read Full Review

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★☆☆☆☆

“I sent my ipad for a battery upgrade, after several...”

Written on: 13/05/2017 by thewrongperson (1 review written)

I sent my ipad for a battery upgrade, after several days, I looked at the Tracking ID, yes, it had been delivered received by M Blue, and signed for. I called and asked that since my item had been delivered, when could I expect it back, (voice in background, "is that the one with the bad battery"), what is the tracking number, No mate, that's a false signature, it must have been delivered somewhere else, No ! it was delivered to you, at the postal code and address indicted on the Tracking ! No… Read Full Review

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★★★★★

“perfect transaction”

Written on: 12/05/2017 by Landyn141 (1 review written)

I sent my iphone to mblue after smashing the screen, i sent it wednesday afternoon, they emailed thursday morning to say that they had recieved the phone and i have just got it back, its friday 10am!!! can't fault the service and they have made a great job of the repair too A*****… Read Full Review

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★☆☆☆☆

“Shocking customer services - do not touch with a barge...”

Written on: 17/04/2017 by nickwilko46 (1 review written)

very poor customer service. 3 times they gave me misinformation about when my phone would arrive. In the end the delay was 7 days! The last time I asked for a status update they said they were all on lunch and would call me back! The repair itself is ok although the screen responsiveness has diminished somewhat. All in all my recommendation would be go to Apple to get a perfect job, rather than these cheap places, where you pay for what you get… Read Full Review

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★★★★☆

“Sent for repalcement screen to iphone 7 - fast track...”

Written on: 13/04/2017 by DaniellaWebster (1 review written)

Sent for repalcement screen to iphone 7 - fast track service, I received an update to say it had been received the next day but that I needed an additional part which they would include in my original fee. Phone received back fully working which is excellent but I would recommend that MBlue update the status more regularly as I had to call a couple of times to find out what was happening, other than that good service - thanks guys… Read Full Review

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★★★★★

“Brilliant service”

Written on: 01/04/2017 by JonnyClo (1 review written)

Sent if off. No fuss. Got it back. 36 hours door to door. Perfect repair. Like having a new phone again. What's not to love! Brilliant… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID ”

Written on: 29/03/2017 by 20Bradshaw (1 review written)

Unprofessional service. I Have paid for my Iphone6Plus Screen repair however ever after sending this device back to them 3 times they could not repair it. Third time around they have "discovered" another issue in which point they wanted to charge me additional £69. I have refused that repair and asked for device to be returned to be. They have demanded £12 for postage otherwise they refused to return my device. I have spent £115 and got back device in worse state than it been sent. This all… Read Full Review

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★★★★★

“Great Service & Support”

Written on: 09/03/2017 by RibOne (1 review written)

This company has been excellent in resolving my iPhone 6 front facing camera. Replaced battery and camera and then found an issue with water contamination on one the circuit boards. It was the water ingress which caused failure of the front facing camera. Communication was excellent and they advised that the circuit board contamination was a 50/50 chance of clean up and success. They carefully cleaned the circuit board and brought my phone back to standard. All within my contracted… Read Full Review

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